★★★★★ Exceptional experience from beginning to end! Best Vision Optical truly has everything you could need in one place; prescription glasses, contact lenses, sunglasses, reading glasses, and options for more complicated prescriptions like astigmatism. What really stood out to me was the customer service. Everyone was incredibly kind, patient, accommodating and knowledgeable. They actually take the time to listen to what you need, answer questions, and help you find the right option instead of making you feel rushed or pressured. The selection of frames and sunglasses is fantastic, and I really appreciated being able to try different styles and get honest guidance about what worked best for me.
Explorer Optical
About
Explorer Optical serves patients in Staten Island and the surrounding part of New York from its office at 1288 Forest Ave. Expect a clinical visit here rather than a retail one: exams are offered, but no optical shop is listed. Insurance accepted includes EyeMed, Aetna Vision, Cigna Vision and Humana (7 plans in total). Doctors at this practice include Roman Polishchuk, OD and Jeffrey P Hilowitz, OD. You can walk in without an appointment.
- Listing type
- Optometrist — no retail optical on site
- Address
-
1288 Forest Ave
Staten Island, NY 10302
Get Directions - Phone
- Languages spoken
- Russian
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 81
Extremely recommend Best Vision on Forest. The young ladies in the front that helps you with everything and anything that has to do with your glasses is amazing!! Cristina is very helpful, kind and knowledgeable. Makes the place a pleasant place to visit.
Love Best Vision on forest avenue!!! I have been coming here for 4 years and Cristina is the best!! very helpful, knowledgeable and friendly. She is a true gem for the company.
I recommend this establishment for your vision needs. The place is extremely clean from the back to the front. It is very affordable and they took very good care of me. Unlike the other eyeglasses establishments around here, they make everyone feel welcomed. If you want a pleasant experience then please come here. The staff is extremely knowledgeable about eyecare. They are very patient with young folks as well senior citizens. I will be coming back again! Thank you Best Vision Optical for your professionalism, kindness and courteous treatment.
⸻ Absolutely the Best Experience at Best Vision Optical! I cannot say enough good things about Best Vision Optical — this place is truly in a league of its own! From the moment I walked in, I felt welcomed, valued, and genuinely cared for. I got three beautiful pairs of glasses (I’ve attached pictures to show how great they look!), received a great discount, and was also given contact lens samples to try out. But honestly, the standout part of this place isn’t just the deals — it’s the people. Christina and the other lovely staff members are so honest, knowledgeable, and kind — it’s rare to find that level of genuine care in any business these days. I even had the chance to meet the owner, and let me just say, it’s no surprise the team is so incredible. The warm, respectful, and accommodating vibe clearly starts at the top. I also saw the optometrist on site, and for the first time ever, someone actually fit my contacts perfectly — and I have astigmatism, which often gets missed at other places. Not here. Everything was done thoroughly, patiently, and with so much attention to detail. I’ve been following this team since their Brooklyn days all the way to Staten Island — that’s how loyal I am, because no other optical spot compares. The customer service, the care, the quality, and the ongoing support (even if something needs adjusting or fixing) are unbeatable. It’s not just an appointment — it’s truly a pleasure to be there. If you’re looking for a place where you’re treated like family, where the staff is professional and warm, and where the service is beyond excellent — Best Vision Optical is where you want to be. Trust me, you won’t want to go anywhere else! Actually, going back next week to pick up the glasses that are prescription in addition to. I also took my daughter there and dated great. They were the first one to notice that she also has astigmatism it’s common with genetics. They even reviewed with my daughter the proper way of taking care of glasses to avoid scratches. That was absolutely a plus and a benefit because obviously if Mom explains it doesn’t matter.
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