Eye Care By Design

Dr. Williford and her team at eye care by design are awesome! I have been switching my eye place for a while now trying to find a quality eye place and I believe I have found it. I’ve lived in the augusta area for a very long time and I never came across an eye physician and her team who are this thorough, kind, and precise with their work until now. I appreciate how kind and how they took their time with me from check in to check out. They make you feel cared for and the only patient they have. Truly truly grateful for how they operate. It’s difficult to come by these days. Thank you eye care by design.

Be wary of ever giving this place your number because you end up on their spam call list and there doesn't seem to be any way to make it go away. Incredibly annoying to get yet another "hello, this is eye care by design" voicemail.

While the staff at this location is very friendly, my experience with their computerized eye doctor appointment system has been incredibly frustrating. I’ve been wearing glasses and contacts for 25 years, since I was 12 years old, but for some reason, they just couldn’t get my prescription right. Over the past several months, I’ve gone through endless rounds of receiving trial contacts, trying them on, and wearing them, only to be see blurry images and have double vision at times. I’ve received four sets of trial contacts at this point, and each one has failed to meet my vision prescription. I went back today to pick up yet another set, only to be tossed around again. As a military spouse, I’ve moved frequently and seen many different eye doctors, but I’ve never encountered this level of frustration when it comes to getting my prescription accurate. On top of everything, their prices are incredibly overpriced, especially considering the poor experience and lack of results. At this point, I’ve walked away and decided to pay out of pocket for a new office that can actually get my prescription right. I really wanted to give this place a chance, but I’m done and wouldn’t recommend. I really would like a full refund

The doctor here is very personable and nice. The staff is friendly and helpful. I've been wearing glasses since I was 3 and I rarely ever find eye clinics that I like. I drive past many closer clinics just to go to this one. Their prices for glasses are a bit high, but I think it's worth it.

Great Customer Service and a very knowledgeable and friendly Doctor! ( Dr Williford)