Eye Care Center of Ocala

We loved this place! We just moved here from Virginia and my son needed an exam for DMV. I scheduled the appointment for the wrong date and they were very accommodated and were able to fit us in. Everyone was very professional and friendly. The office was very clean, bright and welcoming. Will be coming back with the rest of my family and recommending to others.

Really like the doctor and had no problem with the exam. My main complaint is that I have had issues with billing each year for the last 3 years now. This year the price of the exam and the price of the contact lense fitting was the same. $165 for exam and $165 for fitting so $330 charged for a visit. Will have to start looking for a new provider :-( Make sure you ask about the charges before you even go there.

I had an excellent experience with my eye doctor. From the moment I walked in, the staff was welcoming and professional. The doctor took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable throughout the visit. The exam was very thorough, and I never felt rushed. Highly recommend for anyone looking for quality eye care. Tambien hablan español!

I had tried another eye care center in the area and was quite disappointed with their lack of service. I came across the Eye Care Center of Ocala on-line and after reading the reviews I decided to give them a try. Setting up the appointment on-line was easy, and I was able to be seen the same day! I arrived about 10 minutes early and was greeted kindly at the reception desk. I was asked a few simple questions and then I was able to fill out the questionnaire on an electronic tablet device, which was convenient. I was called back on time into the exam area and greeted by the technician/assistant who was professional and efficient. The eye exam lasted about 45 minutes and at the end, Dr. Castello came in and introduced himself in a pleasant and professional manner; he then discussed and reviewed the exam with the technician/assistant. Dr. Castello performed a few more eye test and asked some follow up questions to my satisfaction. The exam was completed and I thanked both the Dr. and the technician/assistant. I then proceeded to the eye wear section and greeted in a short period of time and reviewed their eye wear selection. The assistant was professional and helped me find a frame that was of good quality and at a fair price. I made the payment for the visit and the eye wear at her desk and prior to leaving, she said my glasses should be in around 2-weeks, and I would be notified via a text. Less than 2-weeks later, I received a text that my new glasses arrived. I again was greeted in a professional manner, and I picked the glasses up in the eye wear area and can see clearly now. I would recommend the Eye Care Center of Ocala for eye care to anyone looking for an eye care specialist. The facility is clean and the staff is friendly, courteous, and a pleasure to deal with.

I must say, I’ve wore glasses for most of my life, but the treatment I received at the Eye Center of Ocala was beyond exceptional. Lane and Gailyn we’re absolutely fantastic! I was so impressed with the customer service and the treatment. I’m usually a tough critic, but those two ladies made an exceptional impression on me. I highly recommend if you need glasses or contacts, ask for those ladies. They should be commended.