Eye Care Specialists of Michigan

I was very satisfied with my experience with the staff and the Dr. Everyone was so friendly and if I had questions they were answered in a way that I understood completely. I will be recommending Dr.Bulusu to everyone. Thank you for a wonderful experience. I feel the same as I did on my first visit. Everyone is absolutely wonderful. I recommend Dr. Bulusu to anyone who has eye problems. She is the best!!!

I saw Dr. Belushi and she said I had glaucoma and I really needed some answers about glaucoma. I was scared and nervous and didn’t know what to think and she says she’s a specialist in it and she handed me a booklet told me to read it and then I can Google. She was in such a hurry. She didn’t have time to sit and talk to Me so her bedside manner was undesirable. I did not like it at all when you diagnose somebody with something you need to at least spend some time and explain things to them make them feel like it’s not the end of the world. I felt like it was the end of the world for me so I didn’t like how she treated me. I was just another person walking through the door who didn’t mean a whole lot to her she was just trying to get to the next patient. That’s the way I felt. because she knows more about that than I do, I knew nothing about it. It was fine for her to just push me off but for me it was not fine. It would be the same if you or Dr sat down and said you had cancer that totally scares a patient to death. Well this scared me and I didn’t know what to think. I had a hard time dealing with it as I left and as I got home because I was not made to feel like hey it’s not the end of the world we can control this even if you can’t cure it you can definitely we can control it made me feel comfortable about it but she she did not do that at all if this is the way she treats all of her patients. This is unacceptable.

I love the staff at Dr Bulusu office..always friendly. I cannot say enough about Dr Bulusu. She is very soft spoken, very talented and a skillfull Opthalmologist. I went to someone else and was told I have macular degeneration ( new diagnosis) and told me they would see me in a year. I made an appt with Dr Bulusu for a second opinion, and she confirmed the dx. But she follows me every 6 months and if I have a problem before then, I call, and an appt is scheduled that day or the following day. Recently I scratched my cornea, called the office immediately. I was told to try putting some eyedrops in to see if that helped, If it didn't to call back in an hour. It was already late in the day, but I called back as the drops didn't help. I was given an appt despite it being a already extremely busy day, as I found out that Dr Rickel has left the practice. Dr Bulusu still had me come in so she could see me..she was exceptional as always..examined my eye, explained everything, sent in a script, and i was on my way..I cannot praise Dr Bulusu and her staff enough for being the excellent, caring, and compassionate human beings they are. Thank you Dr Bulusu...so glad you are my Opthalmologist...

This office does not offer a patient portal, a way to download your prescription or get it digitally in any way. They do paper charts and mess up my contact lense prescription 3 times!!! Requiring me to drive the 15 min there and back 3 separate times because of this. The process of trying to even get fit for new contacts was terrible. The first set of trial lenses never came and they never called me to inform me or check in on why they hadn’t come. The second set of trials were never even ordered as there seemed to be some miscommunication between the doctor staff and the contact/eye glass staff. And that’s likely because they have to write a hand written note delivered by carrier pigeon. If you’re going to chose to serve your patients this way, you should make sure it doesn’t inhibit your ability to do the best you can for them, and that is definitely the case here. Furthermore, not a single person apologized for the incredibly inconvenience of the 3 trips I was required to make because of their errors. Please chose a place that understands how to serve their patience and it is NOT this place.

Everyone is extremely knowledgeable of their positions at work. The eye Dr.s are experts at what they do. They've saved thousands of patients eye sites. You can be sure you are going to the very best Dr.s at Eye Care Specialist.