Eye Designs New Albany

I have been going to Dr. Karen Riccio for several years and she is absolutely the best!!! Just go to her and you’ll quickly see! I have all of my ex’s family and my family going to her and they ALL love her just as much as I do! I will never go to anyone else! She goes above and beyond with every patient, takes her time with you, and even calls to check on you AND even gives her cell number to reach her when you are having issues-NO ONE does this anymore! She’s absolutely the BEST!

The staff goes above and beyond and Dr Riccio is amazing. She works with my entire family (ages 3 thru 15. Hubby and myself) and always explains things very well. Great eye glasses selection as well with some fun glasses. Highly highly recommend.

The are capable of carrying out the tasks at hand. However, I was very sketched out by the way they conduct business. 3 family members recently switched to this place and had no history of eye problems (outside of needing glasses). The 3 of us have our appts and all of the sudden, we all have problems with our eyes and before you know it, the Dr. refers us to another doctor at another location and even sets up appointments for us. It all happened so quickly. This routine was very sketchy. The ease and smoothness that the Dr. just oh so kindly referred us to another doctor and set up an appointment for us (scheduled already, I had to then call to cancel) , it was like clock work and rubbed me the wrong way. Almost like this place had a back room deal with other offices to refer patients to each other and they've done this countless times - that's the perception I got. I've never had this experience elsewhere. I just can't bring myself to trust them.

The staff was great and helpful when there was a problem at the lab, which delayed my glasses. I love the selection of frames. Doctor Riccio is knowledgeable and friendly. All in all, wonderful experience and will be back.

Dr Riccio is a caring, knowledgeable professional. I trust her judgment. Have been going to Eye Designs for a long time and always receive excellent care. Her staff have always been polite and helpful.