Eye Doctor Inside Costco

As a first time Costco Optical client, I had a great experience and will make them my go to. I had (Alexa?🧐red hair?🥴🤦🏽) helping me and she was perfect in the process as Im someone that would rather try everything on by myself but do need a trustworthy thumbs up/down when its time to really decide. I walked out with 3 frames (2 ray-bans, 1 cole haan) for well under $500, and 2 months later I am very happy with my purchase. Definitely will be perusing their selection every time I am in that store🤓🙌🤓🙌🤓

Laura, at the Costco vision center in Niles, IL, helped me in selecting lenses and frames. She is very pleasant and engaging and couldn't have been any more helpful or informative than she was. She was very knowledgeable about the features of the frames and lenses, and she also informed me of an upcoming sunglasses sale which I was not even aware of but will definitely be taking advantage of! If you plan on purchasing your eyewear needs at the Costco in Niles, IL, I would definitely look for Laura to help you out, she's the best!

Seeing is believing! I tried another optical company for a year and regretted every minute!! I came back and apologized to Lorena and her staff and are now back on track. Headed into Prism eye care, got a new Rx and found a few new fun frames and am feeling a sense of relief that my vision is back on target. Thanks team!! You’re the best in the biz!

Staff is great, but the office is small and busy so many patients coming in and out. The appointment with Dr. Marmur felt rushed and I wasn't able to adequately talk about concerns before moving on to the eye tests. She was extremely condescending as I tried to discuss my concerns with possible hereditary eye disease I may have inherited from a parent. Not all of us have great relationships with our parents for various reasons and I didn't need to be shamed for not knowing their full medical history or for not taking them to their appointments. Dr. Marmur should have taken some sensitivity training. I was upset as I left and my day was pretty much ruined after the appointment.

Great experience! I would usually go to one of those stores in the mall but since my insurance was accepted at Costco, I thought I would give them a try. The doctor was great, super friendly and informative. Showed me the images of my eyes and explained everything in detail. When I went to pick out my frames, Joy assisted me, she was very helpful and even helped me pick out a frame. She picked out several and I went with the one she suggested. She also let me know I could get a second pair for 40% off. I was really pleased with the experience and the final cost. I saved over $150.00 as compared to the mall store. I will definitely go back again.