Unfortunately I previously never had a problem with this office before but what happened today is unacceptable. My dad waited over two months for a visit with the "retina specialist " (still don't know his name as he never introduced himself). He needed to be seen by said specialist because at his previous exam was told he needed cataract surgery. Waited for over an hour to be seen only to be told he does not need surgery only a new script for glasses. At his previous exam two months prior he was told that new glasses wouldn't help with his blurry vision, and they would only give a new prescription after surgery. Taking my father elsewhere for a second opinion. From the awful rude front desk to the unhelpful medical staff. The only redeeming employee there was Jose, the medical assistant. He was courteous and professional.
Eye Professionals
About
Located at 3196 Kennedy Blvd in Union City, NJ, Eye Professionals is an eye doctor and optical shop serving the Union City area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Davis Vision is among the 1 vision plan accepted. 8 doctors are listed here, including Atul K. Agarwala, MD, Jordan R. Taylor, OD and Lourdes Lherisson, OD. Walk-in visits are welcome. Call (201) 863-9013 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
3196 Kennedy Blvd
Union City, NJ 07087
Get Directions - Phone
- (201) 863-9013
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 61
Dr. Manzo performed an eye exam on me and was really nice and communicative. I previously went to another place to order my glasses and it was a waste of my money, but the glasses she prescribed are more than perfect! Also the lady at the optical store (Katherine) was great!
Made my daughter an appointment for 10 a.m. and their office was closed. After waiting for 15 minutes a staff member came to the door to let another employee in and told me I had to wait until 10:40 because they were having a staff meeting. It is currently 10:50 and their doors are still closed. So unprofessional. Don't schedule appointments if your going to be having a meeting.
Do not go to this office! I went for my exam and they have billed my insurance for visits that were not mine. Dr Manso is amazing but the office staff is not especially billing. Do not trust them. They take your information and use it the way they see fit. Very dishonest. Not even sure how they are using my information but I have reported it for the lack of trust. Will not go to the office again. Wish Dr Manso worked somewhere else!
Dr. Melissa Manzo is a positive person and is very professional. She always gives clear explanations and cares for her patients. Front desk is helpful and kind. Amazing service!!!
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.