Update 8/22: I was able to get in contact with customer service, and receive my glasses after 7 weeks after my initial order. My prescription sunglass lenses were extremely thick, and I was not given the option of an 'ultra thin lens' as I have at other eyecare centers. This resulted in a lens that is nearly as thick as my fingernail is wide (over 1in). The lens is very heavy on my face and uncomfortable. I do not like my glasses and have been told there is little that can be done to shrink the thickness of the lens. Again, I would not recommend ordering glasses here. I had an eye appointment on 6/18 that was very pleasant and professional. I was able to order my prescription sunglasses the same day, and was told the glasses would be in in two weeks, so the end of June. It is now August and my glasses have still not arrived almost 7 weeks later, with radio silence from the office. If I ever want an update (or lack of update) I have to call and inquire. If I didn't reach out, I wouldn't hear anything from the eyecarecenter. This is difficult as I like to support small businesses, but the lack of communication or physical pair of glasses is unacceptable. I'd recommend going for an exam, but I would not purchase or make an order with them.
