Eyehealth Northwest

I liked Tyler and Tanner, his assistant. They both had good vibes and made it a little less uncomfortable to have my eyes examined. The front desk staff …that’s another story. I hate to be the one that points out unprofessionalism but the guy that fits people for glasses, the one that was there on June 30th. He was behind the desk, sitting on the counters, talking to the staff, and he was keeping three of them distracted in conversation. It was all conversation about their personal lives.. First of all, I think it’s incredibly unsanitary for people to sit on medical counters I think that’s kind of disgusting. Second, no wonder it takes so long to get someone in the phone. Receptionist, (red and black nails) she didn’t bother to smile back at me or say hi back when I greeted her. But as soon as she was done with me, she was happy to go back to talking to the group about how she had been there nine years and blah blah blah. Anyway, my expectations for the doctor were pretty low based on the front desk staff. But doctor Tyler turned out to be a good and thoughtful and he explained things well, and he listened well.

I was scared to see another doctor at nw eye health because my experience in April 2026 was pretty bad. Yesterday 8/24 I had my appointment at 3pm and was out by 3:40 which is totally fine by me. Doctor Balish was very helpful and made me feel comfortable. Would recommend him for other people’s eye appointments.

Dr. Kelsey is an absolute delight. She explained every step of the eye exam. I knew what was happening and why. She answered all of my questions and guided me through my treatment program. Five stars aren’t enough.

As previously, my experience at Eye Health NW-St. Vincent’s was excellent. Dr. Boulter saw me for the first time, and his care was superb. He was thorough, communicative, personable, and efficient, and I felt that he genuinely understood my eye problem and concerns about the situation. Thank you, Dr. Boulter and staff, for your exemplary patient care!

Kelsey was wonderful and went out of her way to explain procedures to me. However, when I was complete and checking out, I was told it was first come first serve at the contact lens department. To take a seat and they would come and get me. Which I did. iIn the meantime, another customer Entered the department and was helped immediately. After waiting approximately 15 minutes in the lobby and another 15 minutes to actually being helped. A half hour waiting for Contact lens order is not acceptable. Customer service to me.