Julia the manager is the best, Jessica is the best associate. They both helped me understand what the process of having great vision is. The store is very inviting & easy to spot which glasses are the right fit for you. I got bought 2 pairs on a reasonable monthly plan. Thank you again.
About
Located at 76 E 170th St in Bronx, NY, Eyes & Optics Encounter is an eye doctor and optical shop serving the Bronx area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. EyeMed, Davis Vision, Superior Vision and Spectera are among the 13 vision plans accepted. Doctors at this practice include Jean Louis, OD, Itzhak Medan, MD, Rand Hui Lee, OD and David Sanders, OD. It is open 6 days a week, including Saturdays. Walk-in visits are welcome. Call (718) 992-4600 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
76 E 170th St
Bronx, NY 10452-7013
Get Directions - Phone
- (718) 992-4600
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 6:00 PM |
| Tuesday | 10:00 AM – 6:00 PM |
| Wednesday | 10:00 AM – 6:00 PM |
| Thursday | 10:00 AM – 6:00 PM |
| Friday | 10:00 AM – 6:00 PM |
| Saturday | 10:00 AM – 6:00 PM |
Currently open — closes at 6:00 PM. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 139
I had an amazing experience at this optical! Julia and her team were incredibly kind, patient, and professional throughout my entire visit. They made me feel welcomed, listened to my needs, and took the time to explain everything clearly. The customer service was outstanding, and I never felt rushed or pressured. Thanks to Julia and her team, the whole process was smooth, comfortable, and stress-free. I highly recommend this place to anyone looking for great care and excellent service!
Do not recommend going here at all. I’ve been a patient for years, I guess the management must’ve changed because they’re trying to get people to pay ridiculous prices for lenses even tho we have health insurance. It doesn’t make sense at all. the older lady that works there is rude and has a nasty attitude. Go on EYEBUYDIRECT instead. Will not be returning. 👋
This was my second visit & felt the need to leave a review. I knew the previous clients who worked at the store & even though I miss those girl's. They are being followed up by humble, caring & understanding workers there. The prices are also good & they have payment plans available if you qualify. I will be making a 3rd visit in 2026. Hope all is well Merry X-Mas.
After having an issue with my glasses getting scratched during a prior adjustment, Julia, the store manager, went above and beyond to make things right. She personally called me to ensure everything was taken care of. She provided a brand-new pair of glasses, including lenses and frames, and even fit me in to see the eye doctor so my prescription was fully up to date. I really appreciate the way she handled the situation with professionalism and care, making sure I left satisfied. If you visit this location, I recommend working with Julia — she takes customer care seriously and will do her best to help.
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