The front desk staff was wonderful but I was VERY uncomfortable in the building and with the doctor. I use a wheelchair and the doctor came up behind me in the sitting area, didn't even call my name or get my attention, just grabbed the chair's handles and started pushing me to the back for my exam. He didn't ask if he could move me, didn't get my attention that he was there, he just decided I didn't deserve to decide for myself if I wanted help and was ready to go at that moment. This is the same as if he came up to an able bodied person from behind and, without saying he was there, grabbed their shoulders and started shoving them where he wanted them to go. This is INCREDIBLY disrespectful and I was uncomfortable for my entire appointment because of it. He had a massive dog in the exam room too and that is very unsanitary. I finished the exam and my spouse and I took our prescriptions elsewhere. Don't come here if you want someone to respect your personal space or autonomy if you are disabled.
Family Eye Care
About
Family Eye Care serves patients in Houghton Lake and the surrounding part of Michigan from its office at 6525 W Houghton Lake Dr Ste A. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Spectera (11 plans in total). Care is provided by Jay Jenkins, OD. It is open 5 days a week. You can walk in without an appointment. Call (989) 422-5731 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
6525 W Houghton Lake Dr Ste A
Houghton Lake, MI 48629-9789
Get Directions - Phone
- (989) 422-5731
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 10:30 AM – 5:00 PM |
| Tuesday | 8:00 AM – 4:00 PM |
| Wednesday | 8:00 AM – 4:00 PM |
| Thursday | 8:00 AM – 4:00 PM |
| Friday | 8:00 AM – 4:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 12
The staff was very friendly and got us in quickly. However, the facility felt outdated, dark, and dingy. The doctor was interacting with a dog while examining my eye, and at one point, he petted the dog before touching my eye, which was concerning.
Very good people working here. I came In to grab something simple, and, not being a patient here, was wondering if they would be willing to help and Andrea was more than helpful. Thank you! When I actually finally go to the eye doctor, good chance I'll be visiting again. 😁
The staff is amazing and the doctor is too! They were very kind and patient with me and my eye sight has never been better! Spent years going to svs but they never got my prescription quite right, but family eye care definitely fixed that!
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