Family Eye Care Of Sylacauga serves patients in Sylacauga and the surrounding part of Alabama from its office at 493 W 3rd St. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. Insurance accepted includes VSP, EyeMed, Davis Vision and Superior Vision (12 plans in total). Care is provided by Stacy Cantley, OD. The optical carries 36 frame brands. It is open 5 days a week. You can walk in without an appointment. Call (256) 245-7696 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 12:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Dr Cantley is a wonderful and caring doctor. However, they charged me a 75 dollars co pay today. I think that was outrageous! I don't understand why it changed from 30 dollars to 75 dollars. I will probably try to find another doctor who will not charge me such an exorbitant outrageous co pay. Kenneth Calfee
From the moment I walked in the door the staff were amazing! Dr. Cantley has wonderful bedside manor and treated me as a friend that she hadn't seen in a while! Highly recommend Family Eye Care of Sylacauga! I cannot forget to mention the amazing selection of frames available!
Had an appt April 29 2026 and I still haven’t received my glasses. Paid $190 and the rest was to be paid once glasses arrived. I have been told 3 different stories as to why I haven’t received them yet. When I call and ask about them I get attitude from the employees. One even had the nerve to txt me back in ALL CAPS like I’m getting on her nerves but in reality she really pissed me off because for 1 yall took my money and I still have no freaking eyewear and it’s June 23 2026. I would not recommend this place to anyone. Dr Stacy is nice but her workers upfront ARE RUDE AND DISRESPECTFUL!!! I want my money back or either my glasses!! I’m not contacting you all again. You all need to reach me or else I’m disputing charges with my bank because I never received what I paid for!!!
Absolutely the best hands down. Dr. Cantley and her staff are very caring and knowledgeable. They take time to make sure you are took care of. Very clean office.
I wish 0 stars were available. This was a very embarrassing and frustrating experience over insurance coverage. Coverage that I did my best to confirm. I thought my eye exam was covered with no copay. After the service I was told my charge was $50 because it was processed as medical. Small cataracts noted. They were noted but not significant enough for treatment. At the time of service I could only pay $20. If I had been made aware of the possibility of additional charge, I would have not made appointment without planning for this amount. The confusion about the payment was bad enough but then I was refused access of the prescription until I pay in full. I need to order glasses elsewhere, because they were too expensive for me at the office. I was on phone more than one hour with Cigna and Eye Med and the provider office and requested my prescription again, awaiting a decision from doctor about providing the prescription. This experience leaves me feeling very frustrated, embarrassed and deceived. I won't use this office in the future. The confusion and misunderstanding could have been avoided
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