Zero Stars and a huge thumbs down. Quite possibly the worst back office I’ve ever dealt with. After being a customer for many years, their back office failed to bill (NO BILL, INVOICE, or CALL for 12 months- 2025) and order my contacts correctly. And then a year later had the audacity to blame me for not paying. I paid exactly what they asked me to pay over the phone ( a year earlier) and they shipped me my contacts. They made multiple mistakes in their back office (never acknowledged), mistakes in ordering my contacts (never acknowledged), and misleading the patient for the ‘real cost’ of the contacts (never acknowledged). And somehow this was all my fault. Some of the most rude associates you will ever encounter (and they are always right….just ask them). So, if you like to be treated poorly, billed incorrectly (or not at all), and gouged (or lied to) on anything you purchase there, then it’s a great place to get your eyes checked! I’ve made my last visit. Best of luck to you! Glw
