Family Vision Center

I had the opportunity to come to Family Vision Center as a caregiver and it was an awesome experience to see how personally invested they are with their patients! As a caregiver, it feels great when you can feel confident that the people you support are getting qualify medical care. I would absolutely recommend this clinic to anyone who wants to be treated as a person, not just a number. Thank you Dr Lorre! I’m looking forward to seeing you again!

I didn't think I'd ever be excited about an eye dr appt had but such a great experience!!! The office is very high tech so I feel like it was the most comprehensive exam I've ever had. Also, now that I'm older my vision is more complicated, I need correction for far away and up close and computer glasses for work. Dr Wagner understands all of that and refined my contacts and glasses perfectly. All the staff is also super friendly and the process from intake through glass shopping was so efficient. Highly recommend!

Had dry eye diagnosis and Dr Wagner and his team really helped me out. My eyes hurt so much before I was treated and I am so relieved with the improvement after the recommended procedures. Worth the time and money. Huge relief.

Very clean and thorough place. The doctor has your best interests at heart. Unfortunately they don't explain stuff very well to you when it comes to insurance. They had additional exam they asked if I could get there or somewhere else and I said why not sure. They said that this exam is covered by Medical and I said okay sure. What was not explained to me was my entire eye exam with them at that point be switching to my medical and not my vision. So instead of just paying for that one additional on my medical, I now paid over a $400 bill for the entire exam. That additional exam that was $49 when i looked at the bill because I had to now meet my deductible and pay for the entire exam against my medical. This should have been a $20-30 exam using my vision and I would have just paid the $49 out of pocket for the additional. Question everything they're offering because that part may not be in your best interest when it comes to charging you in the end. Unfortunately I do not see myself going back. Nice doctor, really is but money is tighier ever. Edit: So they did adjust my bill after dealing with my insurance and they called me to let me know because they saw this review. No I don't plan on talking to you again. I am done with talking to you. Your communication is atrocious to begin with. There are plenty of people on here that are saying the same thing. Start by taking the steps to communicate everything better before the customer gets upset. Getting a surprise additional couple hundred dollar bill more than you thought you were getting definitely falls under that even if you adjusted it after everything finalized. There are plenty of people that just muddle through this whole thing because they don't understand and put their faith in your hands. Doctor is great I will give you that. The issue here is the other staff. It's these experiences that make you not want to go back because who knows what will happen next time.

I had a great eye exam! Dr. Rob is honest and thorough and took the time to listen to my concerns about my dry eye and vision changes. Daniel (Optician) was wonderful and helped recommend frames for me after not wearing glasses for many years. The entire FVC staff was friendly and made the exam very smooth.