My doctor visits have been good, but I am disappointed in the staff. I have a warranty on my glasses. I went to take them in and figured it would be a week or two before I would get them back. It has now been 2 months. My frames are back ordered which happens I understand but I would call once a week or every other week and it just seemed like the staff didn't care. Then I call again today and the staff informs me that the glasses are back ordered, it's like thanks. I've been waiting forever to hear you could have Gave me a call and let me know the status, which they did not. Their solution for me was to keep waiting or by new frames and new lenses, what's the point of the warranty? Don't feel like the staff here cares
Family Vision Center
About
Quality eyecare and personal attention are our focus at Family Vision Center. We look forward to your visit in either our Cheyenne or Pine Bluffs office.
Located at 400 E 18th St in Cheyenne, WY, Family Vision Center is an eye doctor and optical shop serving the Cheyenne area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. VSP is among the 1 vision plan accepted. Doctors at this practice include Theresa J Haas, OD and Jeremy T Nett, OD. The optical carries 36 frame brands. Walk-in visits are welcome. Call 3076344232 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
400 E 18th St
Cheyenne, WY 82001
Get Directions - Phone
- 3076344232
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Denver. Holiday hours may differ.
Doctors at this practice
Reviews on Google 24
I have gone to Dr. Haas for a number of years and I am very pleased that she is my doctor. She takes time and listens to you and gives you a reasonable solutions. Her office is very professional.
I needed glasses. I was treated very good n got contacts, transitions lenses glasses, n a regular pair of prescription glasses. One pair of glasses, my transitions, broke, n they fixed them for me. 😁
I had the best experience today. I battle anxiety and the office was extremely encouraging and helpful. I was able to schedule an appointment where there were limited patients so I would feel more comfortable. Dr. Haas was amazing and the staff were extremely pleasant. I definitely recommend this office!
The service was amazing and the front desk staff was good with my daughter. The doctor was informative and was able to get a prescription that has me seeing better than 20/20 with astigmatism. We just had our second annual appointment and had good services both times.
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