Family Vision Clinic

Dr. Heil has been my eye doctor for years, and she is the absolute best. My dog scratched my eye over the holiday and she fixed me right up and answered all of my questions. She goes out of her way to take the best care of her patients! The front ladies are also always so friendly and helpful as well.

Very clean environment here. Nice location with parking only steps from the door, wheelchair accessible. Kind friendly and gentle professionals work here. You do not need to wait for service they are attentive and timely. Best in Bismarck in my experience.

We absolutely love Dr Heil and her staff. My daughter was a first time contact wearer and they took ample time to make sure she was comfortable with them. Dr Heil always remembers who we are and is always so welcoming. The glasses selection is great.

I have been going to this clinic for contacts for about two years now but unfortunately due to the previous visit, I will no longer be going back. I was fitted for contacts after an eye exam but was given the wrong prescription, the wrong brand and the contacts I was given were expired!! When I called them back the receptionist basically ARGUED me about the contacts and I had to email them the picture of the contacts I was given and she even went as far as telling me that was not the doctors writing (it was the letters L & R.) I then had to wait over SEVEN weeks for a new trail pair to come in and they left me being the one to call and check up on them on the weekly basis. I felt like I was bagging for the contact fitting that I had previously paid for two months prior.

As long as Family Vision Clinic is open, they're the only optometrist office I'll go to. Every staff member is friendly, helpful, and personable. They're always patient, no matter if it's helping adjust to contacts, finding glasses, or during the eye exam. I highly recommend them.