I've been coming here at least 10yrs+. It's always clean, always pleasant. Dr Burton is very thorough and he makes me laugh. I can always count on him to answer any question and he gives it to me straight, meaning he tells me the truth with no sugar coating. I appreciate that kind of straight talk and I highly recommend that you give him a try. Plus, there's always a great selection of frames. Kirby will make sure your glasses are a good fit.
About
Located at 3900 West Wheatland Road in Dallas, , First Eye Care is an eye care practice serving the Dallas area. The practice lists eye exams but not an in-house optical department. Listed services include dry eye treatment. Walk-in visits are welcome. Call (972) 780-7199 to confirm hours and coverage before you visit.
- Listing type
- Optometrist — no retail optical on site
- Address
-
3900 West Wheatland Road
Dallas, TX 75237
Get Directions - Phone
- (972) 780-7199
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 92
I would never come here as a patient... This place books 6 people at the same time to just sit and wait... took over an hour to finally see the Dr because of how they schedule. Ypu as a person dont matter... your money and insurance does... more appointments more money
Doctor Thomas is the best when no one knew my eye condition he spotted what was wrong on the first visit and start treating me And has been a great Doctor to me. They’re very nice, kind And always an good spirit.
I have a serious eye condition that I have 2 different drops to control. It has mow been 3 days I have been in excruciating pain because the front desk refuses to either answer their phone or refuses to call back and tend to me as a 10 year plus patient. I'm disgusted and I'm looking for another eye doctor as a result of this negligence on their part. I believe a couple of staff members could be the issue but because they represent the company, the company suffers. I AM DONE WITH THEM.
Dr. Burton is an excellent physician and one of the main reasons I continue coming to this office. However, the customer service has been extremely disappointing. I have been trying to schedule an appointment for the past two weeks due to ongoing inflammation, and the front desk has not answered the phone or returned any of my voicemails. This lack of response is unacceptable, especially when a patient is dealing with a medical concern. This issue needs to be addressed immediately.
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