10/10 experience.
Summary: the staff is highly trained, the doctor is very empathetic and knowledgeable.
The experience: I called multiple eye doctors in Staten Island because my eye was extremely irritated.(they all disregarded me). The staff here were the only ones that realized over the phone from what I described that It was an urgent matter. They were completely booked for the day and called me minutes later, after they were able to squeeze me an appointment in to get checked as soon as possible. Doctor Jain checked me and immediately realized that I had a serious infection(cornea ulcer). She prescribed me antibiotics and ointment. And even though she had to leave the town for a few days, she gave me her personal cell phone number to be able to assist me, in case of anything, while she was out of town. Thankfully my eye was completely healed with no issue. I could have potentially had permanent eye damage, if it wasn’t for Dr. Jane’s immediate response and her going out of her way to ensure that I got proper treatment and the assistance needed. I also got the chance to speak to her after, to thank her and her staff for their professionalism. She was very nice and a wonderful human, and so was the other lady working the front desk. God bless you Dr. Jain
