For Eyes Optical

Had a great experience at "For Eyes"! The staff was very kind and helpful, and thanks to Mary Ann. For Eyes have so many beautiful frames to choose from. The frames I've chosen, fits perfectly. I will most definitely make another purchase and will recommend. Thanks to For Eyes 🙂❤️

I had a visit at For Eyes this past week and Mary Ann took care of me. Her customer service experience was exceptional. Dr Patel was great also, She was very thorough during my visit and was very knowledgeable about the care of my eyes. I will recommend my friends and family to visit this location.

The For Eyes on Clybuorn was fantastic. And the staff person, Summer, was excellent. She was friendly, knowledgeable, and very professional. Answered all my questions and didn't try to push high priced frames when I told her I needed to keep my costs down. Rv.

Do not get your contact lenses here. It is completely and utterly disorganized. I had an eye appointment and ordered contact lenses more than two months ago. They required full payment when I ordered the lenses. I was told the lenses would arrive in 3-5 days. They would call when the lenses came in. Two weeks later no call. So I called the store. It took me more than 30 minutes to get a live person on the line - no pick up and there is no voice mail option. When I finally did get through, no apology, no explanation and no lenses. I waited another two weeks and still no call. Once again, it was impossible to get through on the phone. So I drove to the store. Once there, a rather baffled gentleman said he had no record of the order. I then told him the date of my eye appointment (lenses were ordered the same day) and he looked that up. He then found the order. But he said he could see no sign that the lenses had actually been ordered. He then said he was going to cancel the first order and reorder them. They would be in the store in 3-5 days. He gave me a pair of replacement lenses to tide me over. Fast forward, it is another month, no call and no lenses. I called the store today and it was again very difficult to get through. When I finally did get some one on the phone, I gave them my name, was asked to hold and was immediately disconnected. When I called back and manged to get through again, I was told by a very polite but baffled sales clerk that she knew nothing about my lenses as it was her first day at the store! I asked for a manager and was told the manager starts Monday! No manger either. Buyer beware. Worst customer service I have ever experienced and this is for something health related.

Sarah is AMAZING. So sweet, so kind, and helped me pick out the best glasses for me that I otherwise wouldn’t have picked. Thank you so much, Sarah! Edit: Lexi helped me out the last time I came in, and she was also wonderful!!