Desire, was very rude! Once I I entered the store she was on her cell phone. She moved the phone away from her mouth ( it was on speaker) then raised her eye brows. I guess that meant how can I help you. She stayed on her phone the entire time, including at check out. Very unprofessional and rude. We must do better with training staff in professionalism and customer service skills.
About
George B Shields OD is an eye doctor and optical shop in Clinton, Maryland, located at 8745 Branch Ave. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include contact lenses. The practice is in network with 1 vision plan, including Superior Vision. Care is provided by Anup Panjwani, OD. Walk-ins are accepted. Call (301) 877-0532 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
8745 Branch Ave
Clinton, MD 20735-2630
Get Directions - Phone
- (301) 877-0532
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 15
Walmart fired all their doctors, so they do not provide eye exams. Also, it took me 20 minutes to talk to anyone. I pressed the register button but nobody responded until I waited in line at store customer service who paged over the intercom.
*****Review Update as of 05/04/2018: Because Walmart Vision was kind enough to contact me today about my concerns, I am giving them another star today because I really appreciate this kind of Customer Care/Follow-Up. And after speaking with my insurance company, it appears that my insurance company made a decision that changed my order after I placed the order for 2 pairs of new glasses. Next time I will call my insurance company first to find out what they will and will not pay for before I try to get new glasses in the future.***** I had a problem with my order not being complete when I came to pick up my glasses that I hope will be resolved soon. Otherwise this visit was o.k.
I got a pair of glasses that I had a lot of problem with . I took it back,but the young lady who had help me. Did seem to care about the problem she had created . So she cancelled the glasses but did not call the insurance to tell them the glasses was cancelled . I had to call my insurance to notify them about the cx glasses....but my husband had excellent service with another clerk.
I left this 1 star review about 2 years ago but never added any text (I thought I had though maybe it got deleted) so I'm gonna add it now. I've STILL been trying to call this dang place with literally no answer. Actually, scratch that, a young woman answered the phone ONCE and not only was she INCREDIBLY RUDE she ain't know spit. I ask about a doctor- she didn't know. I asked about price and deals-she didn't know. Told me to call back and when I did guess what? NO FRICKEN ANSWER. Boo!
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