Greenbriar Vision Center

Outstanding Service – Above & Beyond I want to take a moment to recognize the incredible team at Greenbrier Vision Center for what can only be described as a top-tier, customer-first experience. After my glasses broke on a Saturday, I reached out with a quick text and a photo—not expecting much over the weekend. What happened next truly set this team apart. By Monday, the front desk team—Phoebe C. and Chanel D.—had already coordinated outreach and got me scheduled quickly and efficiently. The process was seamless from the start. On Tuesday, I came in for my exam with Dr. Jandy Marotta, who was professional, thorough, and made the entire experience feel both comfortable and personalized. From there, Cathy R. and Danny P. stepped in on the optician side and absolutely delivered. Their attention to detail and commitment to getting things done right (and fast) was impressive. Special appreciation as well to Holly P., the Office Manager, for clearly leading a team that operates with precision, care, and pride in what they do. Here’s the part that truly blew me away: 👉🏾 From broken glasses on Saturday… 👉🏾 To brand new glasses in hand by Wednesday. That level of responsiveness and execution is rare. This wasn’t just service—it was a team operating in sync, taking ownership, and delivering real value when it mattered most. If you’re in the Chantilly area and looking for a vision team that truly shows up for their patients, Greenbrier Vision has my full recommendation. Respectfully, Marlon

I had an amazing experience at Greenbriar vision center! Initially, my prescription was incorrect, but they were incredibly flexible and got me the glasses with my correct prescription without any hassle. When I received my glasses, they were scratched, but the staff was very understanding and promptly replaced them with new ones. Throughout the entire process, everyone was extremely helpful and friendly. Even though I live far from this place, it was worth driving all the way here. I highly recommend this place for their excellent customer service and dedication to getting things right!

Front desk staff was very nice and helpful, however when Dr. Marotta performed my eye exam, she mistakenly added a 1 on my axis. This caused me to return a pair of sunglasses because I was under the impression that the store (LensCrafters in Potomac Mills is GREAT!!) incorrectly applied the prescription - it was not the store, it was Dr. Marotta’s lack of attention. Overall, choose another optometrist. Don’t waste a month of your time with this business.

I moved recently and made the mistake of going to an America's Best to get my eye exam, but they got my script very wrong and now I have new frames that I paid for but can't use. I'll never cheat on my optometrist again, this location is the best place for eye exams! Always very punctual and getting my new prescription has consistently been a smooth process, which I apparently was massively taking for granted.

Greenbrier Vision is wonderful place and has a great atmosphere. From the moment you walk into the office the front desk staff warmly greets you, they are prompt, organized and friendly. I saw Dr. Church and can't say enough great things about her. She creates a warm and inviting environment, making sure you feel comfortable and relaxed, she spent plenty of time with me explaining everything in great detail, I had lots of questions, but she was very patient. The final person to put the icing on the cake was Anita, she was juggling 5 other patients and not once did I feel like I was being ignored, she is beyond pro! She is extremely personable, and wants to ensure you like your glasses and they fit perfect. She stayed late for me and a few others, making sure everyone was taken care of. This place is the real deal, the whole package, the friendly feeling of a family owned business without losing the professionalism and maintains a high level of quality and skill. You should certainly try them out!