Greene County Eye Care

HORRiBLE experience here. When you find yourself wearing your old glasses because you can't see properly out of your new ones, you know there's a problem. Expect extremely long wait times for faulty glasses/contacts. After MONTHS of waiting, getting someone else's prescription, wrong frames, then waiting AGAIN for weeks with nothing, doctor REFUSED to speak to us or refund our money so we could go elsewhere. F-

While the doctor was pleasant, the billing practices were unacceptable. As a military family using Tricare, we are very familiar with referral requirements — and I have never needed one for a routine eye exam. However, the visit was coded in a way that required a referral from my Primary Care Manager, resulting in an additional $135 out-of-pocket expense. This was not communicated in advance. Very disappointing experience. This was my first and last visit.

Very thorough exam with a doc who listened to my issues and needs. First time in my 54 years where I actually wear my glasses and joke that I now have Superman’s X-ray vision!

I have been a patient of Dr. Florkey at Greene County Eyecare for several years. Dr. Florkey is competent, kind, attentive, and personable. The staff is also friendly and very helpful. I recently purchased a pair of frames from a business that offers a wider selection of smaller frames. While wearing the frames on my way home, I realized I could not see road signs clearly. I went back to the store and was told that Greene County Eyecare gave me the wrong prescription. I went to Greene County Eyecare and spoke with Joe who said that it was in fact the correct prescription. Joe then went above and beyond his responsibility to contact the other business making two phone calls. Remember, I did not purchase the frames from his office. He and a different worker at the other business came to the conclusion that I needed another adjustment to my new frames. And I needed to get used to them because they were different from my old frames. Sure enough that fixed the problem. I highly recommend Dr. Florkey, Joe and their staff for high quality and exceptional care.

Dr. Florkey did my exam for new contacts and the prescription she gave me was not even close. I knew there might be changes, but this change was too drastic. I complained about my right eye only to her and the staff and they all told me to wait until it seads in. I’ve worn contacts for years and told them something is wrong. The trial pair they gave me made me sick physically. I went and had a second opinion exam at a different business and my prescription barely changed and I can see great with zero issues. The outcome would’ve been different if they just listened to me, the patient!