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Home › Virginia › Newport News › Hampton Roads Eye Associates
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Optical shop Eye doctor ● Closed now Details not recently confirmed Exams & optical on site

Hampton Roads Eye Associates

11800 Rock Landing Dr, Newport News, VA 23606

About

Hampton Roads Eye Associates serves patients in Newport News and the surrounding part of Virginia from its office at 11800 Rock Landing Dr. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes VSP, EyeMed, Aetna Vision and Cigna Vision (9 plans in total). 11 doctors are listed here, including Robert G Elgin, MD, Steven E Kitay, MD and Carla A Sappenfield, OD. The optical carries 36 frame brands. You can walk in without an appointment. Call (757) 643-8800 to confirm hours and coverage before you visit.

Listing type
Optical · Optometrist
Address
11800 Rock Landing Dr
Newport News, VA 23606
Get Directions
Phone
(757) 643-8800
Languages spoken
English, Korean
Walk-ins
Accepted

Insurance accepted

✓ VSP Vision Care ✓ EyeMed ✓ Aetna Vision ✓ Cigna Vision ✓ Humana Vision ✓ Humana Vision PLUS ✓ Humana Focus / Optimum / Advantage ✓ Humana Medicare Advantage ✓ Humana Medicare Supplement
Self-reported by the practice. These details have not been confirmed yet. Vision plans and medical plans are billed differently — call ahead to confirm which side of your coverage applies to your visit.

Services offered

Services not listed are not offered at this location.

Frame brands carried

Airlock Anne Klein AVIO bebe Calvin Klein Canada Goose Cole Haan Columbia Converse Cutler and Gross DKNY Donna Karan Dragon Draper James Ferragamo Flexon Genesis JOE Joseph Abboud Karl Lagerfeld Kendra Scott Lacoste Lenton & Rusby Linda Farrow Longchamp Marchon McAllister Nautica Nike Vision Nine West Otis & Piper Paul Smith Pure Spyder ZEISS

Brands on the floor as of the practice's last update. Stock varies — call for a specific model.

On the map

Hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Currently closed. Times shown in America/New_York. Holiday hours may differ.

Doctors at this practice

RG
Robert G Elgin, MD
Male Speaks English
Licence 0101052407 (PA) NPI 1235116807
SE
Steven E Kitay, MD
Male Speaks English
Licence 0101231489 (PA) NPI 1760452809
CA
Carla A Sappenfield, OD
Female Speaks English
Licence 0618000349 (PA) NPI 1346227923
GA
Gary A Tanner, MD
Male Speaks English
Licence 0101239537 (PA) NPI 1851364772
BN
Baochan Nguyen, MD
Female Speaks English
Licence 0101263985 (PA) NPI 1629212683
PB
Patrick Burke, MD
Male Speaks English
Licence 0101277165 (PA) NPI 1609254812
CJ
Connor J Ericksen, MD
Licence 0101277674 (PA) NPI 1457882391
AJ
Andrew J Pisetzner, OD
Licence 0620000056 (PA) NPI 1497362248
RD
Robert D Cullom, MD
Licence 0101057539 (PA) NPI 1467439042
BB
Benjamin B Chun, MD
Speaks Korean
Licence MD429809 (PA) NPI 1699747956
AW
Andrew W Lewis, MD
Licence 0101238044 (PA) NPI 1003893694

Reviews on Google 167

3.0
Based on 167 Google reviews
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Peyton Peyton
Peyton Peyton 6 months ago

They accept Medicaid and offer a free pair of glasses. Generally very friendly nurses and doctors. For the sole exception of Dr. Pisetzner of course. He was very impatient while I was attempting to read the chart and rushed my exam! Also you cannot call after 3:00 because they haven't updated their calling system as of March 25th 2026. Still says 'closed early due to bad weather' even though it's sunny out!! Its been eleven days pleaee rix this!!!!

Allie P
Allie P 2 months ago

Do you enjoy being condescended to? If so Dr. Pisetzner is perfect for you. He told me to not wear my contacts for a week and then come back and see him. I wore my glasses for 7 days, and the morning of our follow up I put my contacts back in to see if his advice fixed the issue because I figured he'd want to know. I went to my appointment and he began scolding me like a problem child who blatantly disregarded his directions. Apparently when he said "don't wear for a week" he meant "don't wear them until I see you again." He dismissed my concerns (his advice still didn't work mind you) and sent me packing fast like there was no point in speaking with me further. Avoid!

Pat Armstrong
Pat Armstrong 2 months ago

Excellent place for eye care managed. They quickly assess problems and have specialists inhouse to treat the problems. Surgeons here did my cataract surgeries and my 450/20 eyesight went to 20/20. I trust these folks.

Kristi Justiniano
Kristi Justiniano 4 months ago

I am so livid right now my grandson was born with a condition called morning glory, at birth Dr Denise Chamblee had no clue what was going on with his eye so my daughter took him to Penn State in Pennsylvania and they told her it was a very mild case and Said he might not ever show any signs that he has it, to bring him back in a year for a recheck. He had his appointment today, the Dr walks into the room, sits down and starts talking to her recorder, she states that my grandson is legally blind to a recorder before turning around and dropping that news to my daughter, she states nothing in his eye has changed but statistically Morning Glory can cause blindness, WHAT, he shows no signs of vision loss, she didn’t even test him. I’m appalled she would treat a young family like this. We will be going back to Penn State.

Ashton Smith
Ashton Smith 7 months ago

Everyone at this clinic was super nice, but they weren’t upfront about not being able to do contact lens prescriptions. If you’re a contact wearer, don’t waste your time and book with another clinic, especially if you’re going to wait 6+ months for an appointment.

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