Hawaii Vision Specialists Llp

Dr Driscoll and his team are amazing. Dr Driscoll is so steady, professional and calming, and Dr Sousk is the same. The whole team was incredibly kind, caring, and thorough when testing. Dr Driscoll answered all of my questions during consult, surgery, and follow up. After consult, I thought of further questions and Dr Sousk personally called me to explain further. They are an amazing team to have in your court. My PRK went very smoothly, and I would highly recommend them.

First time I came here, they deliberately gave me a weaker prescription than what I needed. This meant I was struggling to see at work for a whole year. Then when I came back for my next appointment, I noticed that the front desk was covered in dvds of religious propaganda. That and the faith music they had playing made me feel extremely uncomfortable. As a trans person, people like me have a long and negative history with Christians and it made me feel very out of place and worried. Medical facilities are one place that religion does not belong, and to have such a heavy influence makes me doubt the quality of care that I will be receiving. Plus it feels discriminatory to people of other faiths. Keep your religion at home, where it belongs. The prices and selection of glasses is also ridiculous. There is no diversity, its just the same style with tiny variations, all for $100 or more. Plus lenses out of pocket cost $200, and any additions, like transitional coating costs $200 more. My glasses, for just the new prescription, would have been $400. I took the prescription to walmart, and they gave me a new frames, new lenses, transitional coating, and a one year warranty for $262.

Exceptionally long wait time (2hrs). Inundated with religious paraphernalia everywhere, highly unprofessional. I was rushed through my exam. When I got my hardcopy summary of my visit , there were serious issues checked off that the optometrist signed stating that were reviewed with me. I was not told anything about them. I used the prescription I received to purchase new glasses. When I received them, I literally could not see out of them. HUGE waste of time.

My experience in my last two visits is that I was seen quickly, I received clear information about my procedure, and folks were friendly. My doctor was professional, very quick, and clearly explained what was happening. I had very good results and have been recommending the procedure and the clinic to my friends.

Update since I last wrote - they waived the second $100 charge but only after I called. DO NOT GO HERE - I strongly recommend avoiding Hawaii Vision Specialists. Every time I’ve gone here, they’ve gotten my prescription wrong and still charged me for their mistakes. Most recently, I went in for contacts and an eye exam to check if my vision changed. While already in the exam chair, I was suddenly told about a $100 “fitting fee” — no prior warning. Then, they gave me my glasses prescription for contacts and tried to convince me it was correct. I literally had to teach myself how to read a prescription just to explain to them that contacts don’t even require a PD. On top of that, I was charged another $100, only to later find out the doctor billed it as a medical visit instead of a vision visit — which meant my insurance wouldn’t cover it. Throughout the process, I felt gaslit, uninformed, and belittled. And honestly, the front office feels more like a skincare sales counter than an eye clinic. I wish I had read reviews before giving them two chances. I will never be back.