Heitz Optical

I don’t usually leave reviews, but this experience deserves one. Friday night, my dog destroyed my glasses. They were unfixable, and with upcoming work travel, I needed help fast. I usually go to LensCrafters, but their two-week turnaround wasn’t an option. A friend recommended Heitz and even called the owner, who told me to come in at 8 a.m. Saturday. I met him — he confirmed my glasses couldn’t be saved but took my lenses, found a frame that fit, and had me ready in 15 minutes. No upsell, just genuine problem-solving. I bought a new pair too, and the best part? Heitz has its own onsite lab, something the big stores no longer offer. My new glasses will be ready by Thursday, and Joe will personally call when they’re done. Friendly staff, top-quality frames, and true old-school service with modern technology. I can’t imagine going anywhere else now. Highly recommend

I was incredibly stressed over needing to get a second pair of glasses as my RayBan smart glasses broke and were going to be sent away to be fixed. Had prepared to be spending &100-200 for backups and instead they offered a temporary pair of older frames that fit the lenses in my RayBan glasses. It was a quick frame swap for $20, super glad I went to Heinz, their solution was so much better than I could’ve hoped for. Thank you so much for the assistance. Easily my favorite place to go for all needs when it comes to glasses, lenses or contacts. They really know their field and are amazing with finding great quick and affordable solutions. I’ll be back, definitely a solid idea to get a backup pair in case these RayBans fail again. Thank you Heinz Optical team!

If you want friendly convenient competent optometry, this is the place. Not the best diagnostic equipment but they excel at giving value and cost saving advice. I find Heitz a better value option than chain stores due to Heitz Optical's exceptionally personalized care and reasonable pricing.

I highly recommend Heitz Optical. My daughter and I both got our glasses from these amazing caring, patience, professional and polite people. They made the experience easy and seamless. When I need glasses again or if I know anybody that needs glasses I would definitely tell them to go to Heitz!!!!

I had an excellent experience at Heitz from the moment I walked in, the staff were warm, welcoming, and highly professional. They took the time to understand my needs and preferences, ensuring I found the perfect pair of glasses. Dr. Andrews was thorough and patient during the eye exam, explaining each step clearly and addressing all my concerns. The selection of frames was impressive, with options to suit every style and budget. Once I made my choice, they guided me through the lens customization process, ensuring I got the best features for my lifestyle. The turnaround time was quick, and the finished product exceeded my expectations – the glasses are comfortable, stylish, and of outstanding quality. I highly recommend Heitz for anyone looking for exceptional service, knowledgeable staff, and high-quality eyewear. I’ll definitely be returning for my future optical needs!