Holcomb Laser Center

Dr. Holcomb and team were outstanding during my two cataract surgeries some 8 months apart. Very thorough in evaluation and education on replacement lens options. Day 2 after second surgery, I’ve had two excellent outcomes. It has been 45 years since I have seen this well without corrective lenses, both glasses and contacts. Highly recommend this surgeon and practice.

I have tried for two days calling to inquire information about eye examinations the phone just rings off the hook and eventually goes to voicemail. I decided to give it one more try the following week and the receptionist that answered my call was very hateful and rude to me asking simple questions and it seemed to me that I was inconveniencing her greatly! This has told me everything I need to know about this place I will stay far away from this establishment.

I made an appointment for a routine exam and NOBODY told me about a $45.00 refractory charge that insurance wouldn't cover. I got to my appointment and was told at that time. I have two insurances. The second one is supposed to pay what the the first one doesn't. On the desk is a notice telling people that getting rowdy with the staff could result in felony charges. I wonder how many other people they have pulled this on in order for them to have to make a sign telling people that if they lose their cool , they could face felony charges against them. I HIGHLY recommend that people go elsewhere for their eye care. Keeping healthy eyes shouldn't come down to $45.00, ESPECIALLY when One already pays out the wazuu for insurance to begin with!

Dr Nyalakonda is the absolute best! I was scared to death about having cataract surgery. I’m new to the area and know nothing about the doctors here. The whole staff from the front desk to checking out, the surgery centers, to the ones taking the payments have all been great, patient and understanding! I would refer anyone to these doctors.

The doctor and assistant were very lovely and incredibly patient and kind with my grandfather in law. If it weren’t for the front desk and check out ladies it would’ve been 5 stars. We arrived early and I stated as such to the lady at the front. I was scolded for signing in too early. She could’ve greeted us and let us know but she didn’t even look up at us when we stood in front of the desk waiting to be checked in. She refused to give me paperwork until 20 minutes later. Similar experience with the lady when we needed to check out. She couldn’t look me in the eye or ask a preference in appointment day or time. She even side eyed me when I asked for a 1pm appointment time for a year out. It’s unfortunate such a great team of doctors have such awful receptionists working for them.