Dr. Bogaard was very thorough in our consultation. Very personable made me feel welcomed. Glad we made the change.
About
Holt Eye Care serves patients in Surprise and the surrounding part of Arizona from its office at 15557 W Bell Rd Ste 410. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Aetna Vision (9 plans in total). Doctors at this practice include Steven Holt, OD and Patricia Bogaard, OD. It is open 5 days a week. You can walk in without an appointment. Call (623) 544-7800 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
15557 W Bell Rd Ste 410
Surprise, AZ 85374-3059
Get Directions - Phone
- (623) 544-7800
- Languages spoken
- English, Spanish, German
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 2:00 PM |
Currently closed. Times shown in America/Phoenix. Holiday hours may differ.
Doctors at this practice
Reviews on Google 154
I’ve been a patient at Holt Eye Care for years, and they have always provided top-notch service. This year, I ran into an issue where the frames I initially chose weren’t the perfect fit for me. The team went above and beyond to work with me, ensuring I got a new set that suited me perfectly. I have to say, the prescription I received this time is the best I’ve ever had—my vision has never been clearer! The staff at Holt Eye Care is professional, patient, and truly dedicated to customer satisfaction. Their commitment to making sure every detail is just right is outstanding. If you’re looking for a reliable, high-quality eye care provider, I highly recommend them!
Love Holt Eye Care, been a patient for years, great service, and friendly. I definitely recommend
UPDATE IN RESPONSE TO OWNER: Blatantly lying about asking if I’d like an exam is insane. You asked me twice. You claim you wanted to verify if I’d like to purchase lenses due to your warranty, though why did you feel the need to ask me a second time after I politely told you it was fine and that I wanted to use my prescription? The second time yet again you asked if I was sure and wanted to do an exam. This is when I told you I was choosing to leave as it was incredibly unprofessional. I came in to purchase frames private pay with a prescription I already had. They kept trying to push an exam on me even though my prescription hadn’t expired. I politely told them no, I don’t want to do an exam, I’d like to use my prescription that is current since I still have glasses and my vision is great. Someone kept having the receptionist come over to me after I had told her no, trying to force an exam on me. I ended up leaving because it made me extremely uncomfortable. It felt like they were trying to take advantage because they knew I was private pay (no insurance) and wanted to get as much money as they could. Some constructive criticism - my prescription would have expired eventually and I could have come back to your office as a patient. This is not how you should treat customers. I strictly wanted to purchase additional frames before my prescription expired.
Great experience! My husband and I are new patients of Dr. Holt and this was our first visit to the office. From calling to make an appointment to leaving with our new prescriptions, everything and everyone was wonderful. Dr. Holt is very knowledgeable, thorough and very personable. Our eye exams went great. The office staff were very attentive and a special thank you to Melissa for recommending a pair of frames that will be just perfect for me. Also, I overheard one staff member assisting another client and she was very accommodating and caring, letting the customer know that they are here to help and she was happy to assist the customer with her adjustment on her glasses. Thank you to the entire team at Holt Eye Care.
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