Dr. Hurst it's great to work with. I have always been able to to get in same-day or next day for unforseen vision problems. They were great to work with when getting my daughter glasses for the first time and oh so patient and encouraging when my son chose contacts right out of the gate! 100% satisfied!
Hurst Eye Care Center
About
Located at 1412 SE 14th St in Bentonville, AR, Hurst Eye Care Center is an eye doctor and optical shop serving the Bentonville area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. VSP, EyeMed, Davis Vision and Superior Vision are among the 12 vision plans accepted. Care is provided by Robert Hurst, OD. The optical carries 36 frame brands. It is open 6 days a week, including Saturdays. Walk-in visits are welcome. Call (479) 271-9700 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1412 SE 14th St
Bentonville, AR 72712-6812
Get Directions - Phone
- (479) 271-9700
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:00 AM – 6:00 PM |
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 12:00 PM |
| Sunday | Closed |
Currently open — closes at 6:00 PM. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 83
Absolutely terrible! Last year the doctor messed up my husband's prescription and had to reorder them. This year he messed them up again, reordered them and they were still wrong. He also messed my prescription up this year. After that we went to a different optometrist who spent far more time with us than Hurst did in total over the 2 years we've gone there. Turns out, he over corrected my lenses and under corrected my husband's. I'm convinced that this was done on purpose so that we would buy new lenses. I don't think our prescriptions actually changed at all. After multiple phone calls and appointments, in which the doctor still rushed us in and out, they corrected our lenses to the prescription that the other optometrist gave us. The receptionist was rude over the phone and I had to call them back as I did not receive a call back when she said I would. They didn't call us when our new lenses were ready. The receptionist apologized once in person and seemed nice. However, the doctor never once apologized. Doctors need to make money, I'm not naive to that fact but this doctor should at least pretend to care for the eye health and well being of his patients. It's so disappointing. There is no way that he doesn't realize how terrible his service is. All of that being said, the man that works at the front desk has always been kind and knowledgeable. Please save yourself the money, frustration, time and headache and go absolutely anywhere else.
I love Hurst! They always have time to see me and are even flexible day of. Appointments are quick, no frills and the staff is all so kind! My glasses always come quickly and the styles are amazing for the prices! They have also helped me adjust frames on a whim. My favorite quirk is the text appointment reminders! They send them frequently and for me, a forgetful 20-something, makes remembering to visit amazing! Highly recommend!
My experience with the doctor was very quick and easy not much talking. I prefer it that way as I am not the most social. He asked if I had any issues or symptoms to look into and I told him no. Was in and out in just a few minutes. My husband on the other hand is definitely a people person and had everyone in the office talking and laughing for a while. I had an appointment at another eye doctor across town and showed up at the wrong place. They were so kind and took us in anyway! They are a small practice so there weren’t many hands to answer the phone but I recommend!!
Definitely the worse experience i have had at an eye doctors office. I agree with other reviews when they say it's a rush rush all the time. This is the first time i have gotten a new pair of glasses that didn't come with a case to protect them. Their selection on glasses are very limited. I would say my prescription was correct I can definitely see better. The exam was extremely quick compared to anywhere else I have ever been. In my opinion seems more like they care about the money and not the patient. Very unpersonal. This post is 3-20-2025. So update I got my glasses and they didn't even cut the lenses right. Do not use them. This is a joke.
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