OVERPRESCRIBED PRESCRIPTION on CONTACTS AND GLASSES. PASSIVE AGGRESSIVE MANAGEMENT. This will be a negative review for Invision Sight in Gardner. On July 15th, I had my contacts ordered for the year supply. My prescription was -1.5 on the Left Eye and -2.0 on the Right Eye. I was given a trial like they usually give ALL patients. I did not have any symptoms of discomfort during the time I was trialing. After Week 2-3, I began developing a Headache. I was booked for my appointment a week after I had called. In the meantime, I had to use my old prescription for work and my headaches had dissolved. Fast forward to my appointment I was re-prescribed - 1.25 on the Left Eye and -1.00 on the Right Eye. Complications on OVERPRESCIPTION according to the FDA on CONTACT can be eye swelling, VISION LOSS, INCREASED blurred vision, possible INFECTION, and more. I wouldn't be as concerned if they overprescribed by -0.25, but they were over prescribing by -1.0. I talked with management about reordering my YEAR WORTH SUPPLY and they did NOT want to re-order me the full year supply because this supposedly was NOT THEIR FAULT. Management CONTINUOUSLY kept mentioning that they couldn't order me the supply due to INSURANCE and because the company would LOSE MONEY. I kept repeating myself I do not have insurance. It does not make sense to order the year supply and them not have the ability to replace my year supply. I even returned all my supply and management would not accept it. Management progressively began to become PASSIVE AGGRESSIVE. I do NOT recommend this place to anyone. If something were to happen where they miss prescribe you/etc. Management and their team will try to clean their hands and not blame it on themselves for their ERRORS. DR. PENA OVERPRESCRIBED AND DR. MARTINEZ CORRECTED the prescription. I don't know the "manager" name but can say she is about 5'4'', full-bodied, middle age female with red head. Hope this helps! And please avoid this place.
About
Located at 967 E Lincoln Ln in Gardner, KS, Insight Vision Center is an eye doctor and optical shop serving the Gardner area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. VSP, EyeMed, Davis Vision and Superior Vision are among the 11 vision plans accepted. 10 doctors are listed here, including Jane Philbrook, OD, Justin Weigel, OD and Anna Sadler, OD. The optical carries 36 frame brands. It is open 5 days a week, with evening hours on weekdays. Walk-in visits are welcome. Call (913) 884-6800 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
967 E Lincoln Ln
Gardner, KS 66030-3701
Get Directions - Phone
- (913) 884-6800
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 10:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:30 PM |
| Thursday | 9:00 AM – 5:30 PM |
| Friday | 9:00 AM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 244
Will definitely be back. The staff is awesome. All my vision needs taken care of in one place. I would highly recommend Insight for any vision needs.
Super amazing staff, from the doctors to the assistants and front staff! We are new to the area and as a mom I was super nervous trying to find a place for my little dudes. Everyone at Insight has been super helpful, knowledgeable and super super friendly and happy. They definitely took away my overly silly mom nerves. Thank you Insight for all you do!
Bryant was super helpful in assisting me picking frames that fit best for me as well as honing in on what lenses would also fit my life. Thankful for the team here in Gardner, always sweet!
Insight Vision is impressive! They had a machine that's very modern. I believe it's called an Optomap. It takes the place of dilating your eyes. Quick and painless! And no driving home with blurry vision. Kudos to Insight for providing this service to their customers. And let's not forget that helpful friendly staff. Good job, Insight!
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