Part I ： As the mother of a 12-year-old boy, I feel morally compelled to publicly disclose the nightmare my son and I experienced while under the care of Dr. Lucy Chen (OD). After learning that she is affiliated with the Contact Lens Institute of Nevada, I realized that I have a responsibility to warn others to remain vigilant about her improper and unprofessional clinical practices. Dr. Chen previously operated two clinics in Houston — Lakewood Eye Care and Queenston Eye Care (located at the same address, with only the name changed). Before seeking care from her, I strongly advise everyone to carefully review the many real patient reviews on Yelp and Google. The rebranding of her Texas clinic to obscure negative reviews is, in itself, a clear red flag. In August 2023, Dr. Chen diagnosed my son with mild myopia (−1.58D in the right eye and −1.48D in the left eye) and strongly encouraged us to participate in a so-called “clinical trial” organized by Acuity. She claimed that without immediate intervention, my son would face serious risks such as cataracts, glaucoma, and retinal detachment, and that his prescription could worsen to −8.00D. She never clearly explained our legal rights as research participants. Instead, she used fear and a sense of urgency to pressure us into signing the informed consent remotely, bypassing proper compliance procedures. Under her arrangement, my son underwent a total of 11 so-called “clinical trial treatments” at Queenston Eye Care in Texas and at an office located at 8921 Research Dr, Irvine, California. The Irvine location was later confirmed to be unauthorized and unlicensed to provide eye care services in California. This site was neither approved by Acuity nor authorized by any relevant regulatory authorities and is currently under formal investigation.
