Iowa Eye Care

I have to give the BIGGEST shout out and THANK YOU to Dr. Morgan Thorson and her awesome dry eye team with Leneasa and Emily, who helped me on all of my visits. From day one, they were dialed in to my existing eye condition that I had been dealing with for over two years prior to my arrival to them. I had countless appointments, with numerous providers who could not help me find a way to get on top of the consistent stye issues I had been dealing with and they had only gotten worse as the time went on with excessive oil build up, and other issues. I greatly appreciated their ability to prioritize my visits to ensure it worked with my schedule and were always there to help my needs. Whatever was needed, they made it happen and made sure to prioritize me to get me on the mend as soon as possible. They knew the time I had dealt with my issues had been far too long and were confident in my recovery. They made me feel like royalty every time I came for my follow up treatments, and always made it the best experience. Through their consistent commitment to my care, they were able to help make the consistent dry eye/stye and gland issues that had been plaguing me the previous years with no medical success! The right level of treatment with the intense pulse light treatments and red light therapy, along with navigating mild breakouts lead to a recovery I hadn’t felt was possible. The best part is these frequent, recurring issues I had been dealing with have NOT returned and I am so glad all the additional preventative maintenance plans have helped keep any issues that would have recurred non-existent. Thank you so much Dr. Thorson, Leneasa, Emily, and all in the Hiawatha office for helping guide me to the healing and recovery no one else could help me reach. These pictures are proof these ladies worked a miracle. I never thought the day would come where I could comfortably wear contacts and eye makeup again without adverse reactions!

What a great place with amazing customer service. Deanna and the staff here do a great job. They are friendly and really care about you as a person and your eye needs. I can’t say enough because they have always exceeded my expectations. Thank you again Deanna for your help today! You are the Best! Thank you all for great customer service from check in to check out.

Great experience from beginning to end as always! Janet, Ashlee, Courtney & Dr Christensen were all pleasant, helpful & a joy to work with.

It felt like I was at a used car dealership. I ended up purchasing the same frame and lenses online for about 1/3 of what they were asking in store and simply filed an out of network reimbursement claim with my insurance. They first tried charging $40 for "digital imaging" (which are just pictures) of your eyes. It's not covered under insurance because it's not needed. When I declined the woman said "it's requested" so I declined again. I then waited about 30 minutes to be seen by the optometrist. I felt like the questions 1 or 2, 3 or 4, etc were rushed. He spent a ton of time talking about an expensive "Eyezen" lens. I told him I wasn't interested, but he tried to sell me on it again. I'm assuming there was some sort of monetary incentive. Finally I was brought out into the area where they sell glasses. I needed to ask the woman who was helping me how much my vision had changed because the optometrist didn't cover it during his sales pitch.

Have been a patient at this clinic for many years. Staff are very nice and explain what they are doing. The doctor was very thorough and took his time. Staff that helped me with my glasses are always helpful and friendly. I do wish that they had some discounted frames to help cut costs.