Located at 4101 W Division St in Saint Cloud, MN, JCPenney Optical is an eye doctor and optical shop serving the Saint Cloud area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames and contact lenses. Superior Vision is among the 4 vision plans accepted. Walk-in visits are welcome. Call (320) 251-0020 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
My glasses have cracked at the temple twice. Sent them in the 1st time and was fine. Now they have had them for a month and still no glasses. Haven’t heard from headquarters, called them a month ago.
I have gotten glasses here a few times with no problem. This summer my husband and I both got new glasses and and we are both unable to wear them. The prescription is off. I was told to go back to my eye Dr and get my eyes rechecked. I did. No changes there. JC Penney is not willing to redo the lenses they messed up so we are out hundreds of dollars with 2 pairs of glasses we can not use.
Very poor customer service. I verified with my insurance carrier that the exam would be covered at JCP optical because they are a contracted provider. Person waiting on me told me my insurance card was only good for prescriptions. She knew all about insurance cards because in the past she worked at a pharmacy. I tried to explain that most insurance cards are good for all covered services but she insisted that my exam would not be covered unless I presented a different card-my card was only good at a pharmacy. Too bad she wasn't willing to at least check on the coverage. JCP Optical lost out on the $500 I spent at another provider who did accept my insurance card for the exam.
Just received my second pair of glasses from JC Penney Optical. The staff is wonderful, very friendly and fun. Price was excellent, and I love my glasses. Thanks Ladies!
Ashley is always very friendly and helpful!! She helped me find some great frames and repaired them for me when I needed! I will be back for all my future optical purchases.
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