The receptionist is rude and condescending. They could not follow one request and lied about to me. Also took absolutely no accountability for the mistake they made instead I got "yeah well mistakes happen" not a single sorry just "well what can you do mistake happen all the time"
About
Joel G Orton OD serves patients in Pulaski and the surrounding part of Tennessee from its office at 1000 E College St. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes VSP, EyeMed, Davis Vision and Superior Vision (11 plans in total). Doctors at this practice include Lara Orton, OD and Heather Hope, OD. The optical carries 36 frame brands. It is open 5 days a week. You can walk in without an appointment. Call (931) 363-6147 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1000 E College St
Pulaski, TN 38478-4517
Get Directions - Phone
- (931) 363-6147
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 12:00 PM |
| Friday | 8:00 AM – 4:30 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 16
Called for an appointment today and was greeted with a person who apparently was having a very bad day and decided to just not care about customer service at all. Definitely not taking my business there. If the call taker is short and rude makes you wonder how the rest of the place is.
I love Dr. Orton. She listens, also great questions. Had spotted things that were previously unnoticed by others. Highly recommend.
I’d never been here but decided to take a chance on a new optometrist - my prescription had been stable for many years but Dr. Hope gave me a slight update and WOW! I didn’t notice problems before, but I can see with so much more clarity now, it’s incredible. Will definitely come back. Much appreciated!
Called weeks in advance to ask if the entire staff wore masks. They lied and said yes and therefore I booked my appointment. When I arrived today, there were employees not wearing or improperly wearing masks (below the chin/nose). They also don't enforce their clear "mask required" sign on the front door with patients. Very disappointed that I had to cancel my appointment after waiting weeks and asking in advance about their safety measures.
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