Keller Eye Care

Very pleasant experience! They got me in and out quickly. No hassle, and no unnecessary waiting, like some offices. Thorough eye exam and picked my frames in under an hour. Glad I chose this practice for my eye care needs!

Literally just got off the phone with them because I requested and received my prescriptions for contacts and glasses. When I went to order some glasses online, I needed my PD which is the measurement between the pupils for me to purchase glasses and they told me I could not get it unless I purchase glasses from them. So it's basically a figure it out on your own. But that's okay because there are other places that I can go that I can get that and I think that's really shady. I have had some good assistance there and some real crappy ones with attitude. Some of them that answer the phone seems to have an attitude problem, but it seems like it's one in particular really and I don't know who she is. I have a family member that goes there and they love it so I guess it's a case by case basis. But nope I will not be going back

My first & second visit with Dr Keller were normal, nothing odd. Apparently, I misunderstood instructions on the wearing & removing of a longterm contact. Upon his technician telling him that I didnt follow instructions, Dr Keller came abruptly into the room and decided to harshly talk down to me like I was a child that had literally wrecked his new truck. He was very loud, aggressive & condescending. When I as a 55 yr old woman remarked on the manner in which he was aggressively scolding me, he said he was an Optometrist and basically felt he had the right to treat me this way for not following instructions. He then said "SIT BACK"! I was in the chair for him to check my vision. I dont know if this man returned from his lunch break drunk,high on drugs or just had a fight with his wife. But the extremely unprofessional way that he treated me, makes me concerned for the large number of elderly patients that he sees. He was never apologetic for the way he talked to me, he literally slammed the eye exam machine against my forehead after demanding that I sit back. The young female assistant that was standing there acted terrified, not because of how he was treating me, but as if he had treated her the same. I will never return to this man's office again, clearly there is a screw loose in his verbally abusive treatment of a patient...for NO REAL REASON. My contacts were supposed to have been ordered 2 weeks prior to this appt, and at the end of the appointment, I go to ask for them and they never even ordered them so I had to wait another week & a half.

I see some reviews on here for Dr. Keller that are not so flattering. I have an eye problem a chalazion. I had visited people to try to have it fixed and was prescribed medications just to not have anything get better! I made an appointment with his office and he and his staff were more than courteous. He gave me free eye drops and put me on a new antibiotic. Within less than a week my eye is improving. I've been walking around for a long time with sunglasses on self conscious of the way my eye looks and now I know I'm on the right path to getting better. I had some concerns as I was on my recovery and they even made options for me to be seen the same day. I'm so grateful I can't recommend Dr Keller enough THANK YOU

Just leaving this office and I’m so glad I chose Dr Keller! He and his staff are amazing! He is kind and patient! He was absolutely wonderful with my son, and concerned about his education as far as being able to see in school and I can tell he actually cares about his patients! I highly recommend anyone in need to see Dr. Keller! Thank you for today! Update, I’ve been in Spartanburg 10 years and he is still the most amazing doctor!! Always so kind!!