Kellis Eye & Laser Center

So very disappointed. My first exam appointment was outstanding. Dr. Hess was WONDERFUL as were the folks in reception, and the tech. Everything since has been a frustrating waste of time. I was scheduled to meet with Dr. Johnson who would have performed my cataract procedure. When i arrived, i first had to meet with a person named Maria who, in addition to being a bit rude and condescending, told me that she couldn't fax the release form to my pcp because "they'll just throw it away" and that i would have to take the form to my pcp (60 miles roundtrip). It sounded to me as though someone didn't feel like doing their job that day. When i queried Dr. Johnson about it, he said that of course it could be faxed. It was faxed, filled out, and returned the following morning. After a few wasted weeks and more communication mishaps with Maria, i told her (during yet another disappointing phone call) i'd be seeking treatment elsewhere. I'm too drained and frustrated by the experience to detail all the other problems and setbacks. I'm angry, sad, and so disappointed. I thought i'd have my vision back by now and, instead, i have to start this process all over from the beginning.

First off I want to say Dr. Kellis is absolutely amazing. True professional. I’m giving this a two star because of the staff upfront. I do have a balance I believe of $900. I don’t have a problem paying that bill but I don’t have $900 to pay upfront. They refused to see me for the follow up until the bill is paid in full. I don’t have a problem, even making arrangements to pay this bill weekly. I’m a seasonal business with very limited insurance coverage. It’s not their problem. I understand but arrangements could’ve been made not a refusal to see the patient… By the way, the billing person, Mary who handles this totally unprofessional. Couldn’t even turn around to look at me to talk to me about it.

Amazing care by nurses and Dr. Johnson. I had a chalazion removed and was pretty nervous about the procedure and all of the nurses and doctor did great moving through everything quickly and efficiently, while keeping me calm. Highly recommend!

My parents, both in their 80s, have both had laser eye surgery with Dr. Kellis. He's EXCELLENT and they're both very very happy with the results. The staff was ALWAYS very friendly and helpful, the place is spotlessly clean, and there is free parking with CLEARLY too few handicap spots, but there IS a "drop-off" spot where elderly and handicapped can get out of the car much closer to the door than from the parking lot. Unfortunately, oftentimes, there will be a FedEx, UPS, or Amazon can/truck parked there taking up almost the entire thing.

My husband and I had our eye exams done by Dr. John Langel, and we are very pleased with his knowledge and care. We 100% recommend him and also all the assistants are great too.