Kentucky eye care is a great eye care place. The staff is great and very helpful especially the front desk Mrs Janene goes far and beyond to help with checkin kiosk and extremely kind. I would like to thank you all for such wonderful service!
Kentucky Eye Care Psc
About
Kentucky Eye Care Psc is an eye doctor and optical shop in Louisville, Kentucky, located at 1169 Eastern Pkwy Ste 1211. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. The practice is in network with 11 vision plans, including VSP, EyeMed, Davis Vision and Aetna Vision. 9 doctors are listed here, including Joshua Justice, DO, Susan Berberich, MD and Nandini Menon, MD. The optical carries 36 frame brands. It is open 5 days a week, with evening hours on weekdays. Walk-ins are accepted. Call (502) 451-7740 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1169 Eastern Pkwy Ste 1211
Louisville, KY 40217-1462
Get Directions - Phone
- (502) 451-7740
- Languages spoken
- English, Spanish
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:00 AM – 4:00 PM |
| Tuesday | 8:00 AM – 4:00 PM |
| Wednesday | 8:00 AM – 4:00 PM |
| Thursday | 8:00 AM – 4:00 PM |
| Friday | 8:00 AM – 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently open — closes at 4:00 PM. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 200
Today I was in the office for 3 hours, waited FOREVER to get into the first exam room, then was put into a different waiting room, waited over a hour in there. Finally when I completed my exam and was told to wait to see someone to order my glasses. I waited over an hour and when I asked why so long I was told that I must sign in a second time to the optics side. I waited another 30 minutes while people kept getting service that had just walked up. After 3 hours in this place I had had enough. I’m done with this place.
Recently had my 1st appt at KYEyecare, Visiting was great! I loved the place and the staff! However, I was told my glasses would be ready in 7-10 business days. I had to change my phone number and called to check on my glasses, and told the lady I just got a new phone number, and she somewhat rudely informed me that I will be called when my glasses are ready, kind of in the tone of voice that sounds like "so don't bother us by calling back. It is now going on 14 business days, and still no glasses. I am unlikely to ever return!
The kiosk was a bit of a challenge for older folks but your office staff was quick to help. All staff was amazing and kind and caring. Silva was kind and patient. Super friendly and sweet! Dr Hurt was professional and knowledgeable. He took time to explain everything and gave me his opinion on following through for my issue. I would recommend this practice to everyone! The wait was minimal!
Called today after coming by twice last week (note on door closed for 10days 🤷♀️) & sent inquiry for my new vision screen form for my license 3+ week ago & never got a response I was told on phone today 25$ and could take 30days . In September when I was in told me to just call & “they would give me the form”. My license is due in 2-3 weeks so the timing of 3o days will not work. And 25$ for something that could have been provided when I was IN office but they didn’t. I would like to talk with management. Poor patient service situation.
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