Keri Pomella OD

Unfortunately, I had a very poor experience with the intake specialist during my very first and recent visit. The young woman with the Shaolin makeup and eyelashes was condescending when asking about my prescriptions and HIPAA knowledge, and she later refused to provide pricing for an additional pair of glasses over the phone. Due to these interactions, it is unlikely I will return to that location.This is particularly disappointing because my interaction with Dr. Keri was excellent. Dr. Keri was professional, attentive, and welcoming, but the unprofessional service from that young woman support staff ruined the overall experience.

I wish I could give them 10 stars! The level of professionalism and customer service was outstanding. The optometrist, the manager, and the front desk staff were all excellent. I felt incredibly well taken care of from the very first call to schedule my appointment until the moment I left. They also have a great variety of modern, beautiful frames to choose from.

I’ve been going to the same location for almost 20 years. When Dr. Turner used to own it. But the new owner, Dr. Pamela is amazing. She really cares about her patients and always there for you if you really need her. This place has great customer service and very family oriented. If I could give this place a 10 star I would that’s how amazing this organization is I don’t trust any other doctor with my eyes, but Dr. Pamela. This is a very professional establishment.

Express Vision Care is my go-to place for eye exams. The team is professional, kind, and very efficient. The doctors are knowledgeable and thorough, making sure you understand every detail of your eye health. Great selection of designer frames!!!!!

Express Vision Care has been a great find for our family. The office is always neat and organized, and the atmosphere feels very professional. My grandmother has been coming here for years using her insurance, and now we all do. The doctors are incredibly attentive and take time to go over every detail. They’re also great with kids, which is a big plus for us.