Dr that did my surgery is the best But I got cancelled twice in a week Once bcz 20 minutes over my appointment and the second I made it on the range of 15 minutes They check me in then 5 minutes after called me n cancelled my appointment in the office right there I was pissed n will not return there anymore No professionalism there I guesd
Koch Eye Associates
About
Koch Eye Associates serves patients in Woonsocket and the surrounding part of Rhode Island from its office at 166 Cass Ave. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. Insurance accepted includes VSP, EyeMed, Davis Vision and Superior Vision (15 plans in total). 23 doctors are listed here, including Ronald Furman, OD, Eleftheri J. Alexandrou, MD and Alex M. Gerber, DO. The optical carries 36 frame brands. It is open 5 days a week. You can walk in without an appointment. Call (401) 769-2511 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
166 Cass Ave
Unit 1
Woonsocket, RI 02895-4712
Get Directions - Phone
- (401) 769-2511
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 75
Terrible answering service and experience trying to get seen. We are patients of Koch Eye. I attempted to connect with the office several times only to be hung up on by their answering service on multiple occasions. When I did finally get through, I explained that I have a family member that has conjunctivitis and needs to be seen in their response to go to the emergency room… For pink eye. They would not allow a doctor to speak with me on the phone directly and they said they’re sorry there’s nothing else they can do. I don’t think this is an acceptable experience to have and I will be looking for a new doctor for my family.
Best experience I’ve had at this location. Staff was knowledgeable. And engaging. I’d like the personal touch if they would introduce themselves. I was fortunate to get an appointment just a few days after calling. The staff and doctor addressed my immediate concern. Gave an explanation for what was happening with my vision. And totally explained how the treatment procedure would be accomplished and what I could expect afterwards. At check out I had the feeling the scheduled was “nudged” so I could have the other eye done the following week. It was an excellent experience from check-in to check-out. Kudos to Kock Eye Care!🤓
Went here to have laser surgery on both eyes to fix issues with cataract removal done by a different facility. The technician and doctor were great. They listened to me and cared about my problems. Would definitely recommend them.
Overall okay but they won't change it so my number is called and sent things, instead it goes to my father. I have also requested to be called by my preferred name in person and they straight up refuse and just call me Adrianna in my face, every other doctor I have calls me Vespid, it truly is not difficult to respect a patients wishes.
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