Kwok Family Eye Care

I’ve been going to Sterling Optical at Tysons Corner Mall for almost 10 years, and they truly never disappoint. From the moment you walk in, you can tell this is a highly specialized practice, not a generic, high-volume chain experience. Dr. Kwok is exceptionally professional and thorough. The office uses high-tech equipment, and every exam feels precise, thoughtful, and personalized. I always leave confident that my prescription is exactly right. Eric has also been a consistently outstanding technician over the years. He is incredibly reliable, highly skilled, and meticulous in his work. Whether it’s prescription glasses, or prescription sunglasses, he ensures everything fits perfectly and feels comfortable. From helping select frames to making precise adjustments, he takes the time to get it right. He understands the nuances of facial structure and comfort in a way many places overlook, and he never rushes the process. They carry an impressive selection of designer brands including Gucci, Cartier, Dior, DITA, Ray-Ban, Bvlgari, Chopard, Saint Laurent, Chloé, Montblanc, Porsche Design, and Maui Jim, premium lenses like ZEISS, Asian fit frames and more. My family and I have personally purchased Diors, Guccis and Maui Jims here, and the quality and fit have always been excellent. If they don’t have a specific frame in stock, they can order it for you, which makes the selection even broader. After trying other places in the past, I can confidently say Sterling Optical stands out for its expertise, service, and attention to detail. Highly recommend.

I had a very disappointing experience at Sterling Optical in Tysons Corner. The staff I dealt with was rude, overly pushy, and unprofessional throughout my visit. I came in intending to purchase multiple pairs of glasses, but the way I was treated completely changed my mind. Instead of feeling helped, I felt pressured into making a purchase, which made the entire experience uncomfortable. Because of the poor customer service and aggressive sales approach, I decided to take my business elsewhere. There are plenty of places that treat customers with respect, and unfortunately this was not one of them. If you look at the other bad reveiws this is a common theme that this staff lacks professionalism and respect for customers.

I have been a long time customer at Sterling Optical. Truly a great experience with a nice selection of frames. I really enjoy both doctors but Dr. Kim was who I saw recently. She is excellent! Super patient and attentive to my concerns, I appreciate all the time and care she provides during the appointment. I never feel rushed or unheard. She’s super friendly and sweet! I have worked with most people in the office and everyone has been very kind when purchasing anything. Kevin is awesome! He is very knowledgeable and more importantly, honest. I don’t ever feel like he’s being pushy, and has always kept it real with me. I can tell there’s a lot of care involved from everyone on their team. I love Sterling optical Tyson’s, they are awesome!

I had a great experience getting my eye exam, and a pair of glasses here. I saw dr Kim, who is very thorough. She took her time and was patient. She was easy to talk to. Kevin was very friendly and helped me select the right frames. I have Asian facial features, so I am very picky with my glasses. I tried on a lot of frames and he helped fit them to me. Overall 10/10 experience. I will be back

⭐⭐⭐⭐⭐ Great experience from start to finish! The staff was friendly, knowledgeable, and made the process of choosing glasses easy. A special thanks to Mike, who went above and beyond with his patience, professionalism, and attention to detail. He made sure I found the right pair and that everything fit perfectly. Excellent customer service—I highly recommend this optics center!