I very seldom write reviews and I my self I'm not a patient however my husband is and just want to say I understand why they're closing . the receptionist is so rude and talks over you and is totally condescending I've never heard anyone so awful..they may have good doctors however you have too navigate through her and she should not be working with the public
Leader Heights Eye Center
About
Located at 309 Leader Heights Rd in York, PA, Leader Heights Eye Center is an eye doctor and optical shop serving the York area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. EyeMed, Aetna Vision and Cigna Vision are among the 3 vision plans accepted. Doctors at this practice include Jeffrey R Lander, MD and Howard R Hartzell III, OD. Walk-in visits are welcome. Call (717) 747-5430 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
309 Leader Heights Rd
York, PA 17402
Get Directions - Phone
- (717) 747-5430
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 118
Bad experience.....was very much looking forward to using Dr. Hartzell again, Always great to see him but unfortunately was treated rudely by staff. I bought a pair of glasses and when wearing I couldn't seem to get them to stay on. I took them back and Jason worked on them to adjust...heating and bending them but when taking home it was similar...I had to constantly adjust them and felt as if left side was above my eyebrow and right jutted out to the point of sunlight shining in my eye. I went back again and was told he was on vacation and planned on waiting til he got back back but received a call from the office letting me know i couldn't return or exchange them. when I mentioned that he assured me that I had 60 days to return the individual said there was no warranty because I used my insurance allowance. When I asked about that she said it's not really a warranty it's just a courtesy to adjust them but 0 returns or exchanges unless they are defective. She seemed very annoyed that I questioned this and I was surprised that as a patient she didn't even offer to let me come in again to have them checked out. My wife was there and she heard the same thing from Jason as I...that I had 60 days. I paid $318 in addition to my insurance allowance and I'm amazed that it was pretty obvious they didn't seem to care that I had a potentially warped pair of glasses (is that a defect?) or even remained a patient.... Beware if they can't make them fit comfortably you may end up with wasting your money on a useless pair of glasses as I did....
I had the best experience with this office! The eye doctor was very friendly and thorough, taking the time to explain everything clearly. All of the staff were especially welcoming and kind, which made the whole visit even better. The office itself was very clean and well-maintained. I highly recommend checking them out for your next eye exam—you won’t be disappointed!
Why do I drive 60 miles to see Dr. Hartzell? Because he has the highest regard for my visual health and my overall being. His professional attention to detail and patient interaction is excellent!
I had an amazing experience from the time I called to make the appointment until I left. I was told what materials to bring, was sent paperwork before my appointment so I could be seen quickly, and was prepped on all procedures for my eye exam. The front desk was very helpful for my first visit and knew her stuff! Dr. Hartzell was AMAZING. By far the best eye doctor I’ve ever seen! Dr. Harztell was very personable as well as the optometrist! LGBTQ+ friendly and a great experience overall. Cannot recommend them enough!
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