LensCrafters

I cannot say enough great things about this Lenscrafters location! From my first moment inside, the experience was absolutely outstanding. Tina on the Optometry side was incredibly welcoming right from the start, and Dr. Baldwin conducted a fantastic, thorough exam. When it came time to choose my glasses, Joshua, Bill, and Sherry were phenomenal. Joshua was so cool to work with, and while he was helping me with my adjustments, I knew I was in very capable hands. It was just such a great experience overall. The entire team at this location was highly engaged, helpful, knowledgeable, and extremely patient with me as I made my frame selections. I couldn't ask for a better experience or a more professional atmosphere. The store is clean, beautifully lit, and offers tons of great options. I would without hesitation recommend this location and will return here again and again!

The people were very nice, made it easy to buy glasses and the price was decent after insurance. But I found Lens Crafters is not what they used to be. First, no onsite lab to make my glasses in an hour. Two, they should have told me up front when offering insurance, they would not replace one lens if it got scratched. The only choice was fork out $400 to replace both. That is their half price deal they offered me by the way. Normal price $800 they said. Oh heck no, they pay at the most $100 for them. What a rip. So 3 stars for this review; I realize it is my fault I scratched a lens and didn’t get the insurance. And I will not go back to them. I sent my glasses off elsewhere and paying much less.

I can’t say enough good things about my experience here. I had a prescription from a doctor and my husband recommended this location for my glasses. Sherrie was so pleasant and helpful, just who I needed to help me make a decision with good information but no pressure. The glasses were ready within just a few days. When I came back for my fitting with Sherrie I could not have been happier with the glasses, the way they looked and the way they fit. I highly recommend this LensCrafters and I thank Sherrie for such a pleasant experience!

Amazing staff and excellent selection of frames. From scheduling with Tina to Dr. Baldwin’s great exam to Joshua’s knowledge and professionalism we were impressed! Our previous optometrist shifted to a “virtual” optometrist where an assistant does most of the preliminary and then you “meet” with the doctor virtually and they didn’t advise us of this…shady, so thankfully we switched to Lenscrafters!!

I would like to say the staff was very professional and helpful. They were all understanding of my needs. I want to mention the doctor was very professional and helpful as well. Then the adventure began looking for new sun glass and prescription glasses. Tim gave me so many good suggestions then finally I found 2 of the most amazing glasses. I was so happy with ones I found.