Justin (manager) at the Pleasant Hill location is great. He went above and beyond to helping me out. I was searching for a specific frame that only the Market Street SF and Walnut Creek store carried. I had issues with the SF location which is why I went searching other locations. He called the WC office and had it transferred to his store so I didn’t have to buy them online. What’s also great about Justin is that I went back 3 days after picking up my new frames and lenses letting him know my prescription didn’t seem right. He did some measurements to find out the photos that the Market Street SF location was slightly off. Now he is placing a replacement lenses with the correct measurements. I’m so grateful for people like him that take the time to listen and help out their customers.
