Scott was so amazing. The dr was also wonderful when i started having some issues. They did everything they could do to help me. I finally was able to get into glasses that are perfect. Scott is so nice and patient. So happy with the service give as well. Thank you Scott!
About
LensCrafters is an optical shop in Athens, Georgia, located at 3654 Atlanta Hwy Ste B. This is an optical shop for glasses and contacts; eye exams are not listed at this location. Listed services include glasses & frames and contact lenses. The practice is in network with 4 vision plans, including Superior Vision. Walk-ins are accepted. Call (706) 543-3500 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
3654 Atlanta Hwy Ste B
Athens, GA 30606-6979
Get Directions - Phone
- (706) 543-3500
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 657
Overall, Dr. Osman was efficient and professional. The staff is okay. The first receptionist was very chatty but kind. The second was condescending. I have been trying to order contacts since May but keep having issues. 1st, my order was canceled without my knowledge (for what reason, I do not know). I waited over a week for an order that was never arriving. After contacting customer support to receive that information, I placed a new order. I got the wrong power. So, I was forced to contact customer support again. They did not refer to my prescription and sent the order on its way. So I had to contact them AGAIN... a return was ordered by the agent and I was promised the new order would arrive in 24-48 hours. Eight days later, no replacement, I contact support AGAIN. Apparently, the brand on the order did not match the prescription. (OH, so NOW you are checking the prescription?? ALSO, why was I not told there was an issue??? AGAIN??) I was confused about this anyways, because the two orders I placed were the same brand I was given samples for by the doctor. Long story short, this company is wishy washy, unreliable, and extremely irritating. If this place is what your insurance approves for you, good luck my friend. 🫡
I had the best experience with Roberta at the Athens, GA location. She fixed my sunglasses in no time at no charge and was extremely pleasant. I will definitely go back to that store. And by the way everyone said hello when I entered and wished me well when I left. AWESOME!!!!
Doctor was very thorough and the opticians were very nice! Great selection of eye glasses. I spent way more than I wanted, but can you put a price on seeing clearly???
Awesome experience today! I had a pair of bent sunglasses that were super crooked and not looking good at all. Kristen was super helpful and had them fixed for me in less than 5 minutes, free of charge! Super thankful for her generosity and kindness. Definitely recommend going to LensCrafters for any sunglass repairs you may need!
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