Ordered glasses from LensCrafters some time ago. Came back to get them adjusted. Was greeted rudely and then told that no one could do that for me. Unbelievable to have a store that can’t provide basic service and give an unpleasant experience to boot. Will be going out of my way to get glasses from somewhere else in the future
LensCrafters
About
LensCrafters serves patients in Cambridge and the surrounding part of Massachusetts from its office at 100 Cambridgeside Pl Ste 2. Come here to buy glasses or contacts — exams are not listed at this address. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Spectera (14 plans in total). It is open 7 days a week, including weekends, with evening hours on weekdays. You can walk in without an appointment. Call (617) 577-8440 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
100 Cambridgeside Pl Ste 2
Spc W110
Cambridge, MA 02141-2233
Get Directions - Phone
- (617) 577-8440
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 7:00 PM |
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 10:00 AM – 7:00 PM |
| Saturday | 10:00 AM – 7:00 PM |
| Sunday | 12:00 PM – 7:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 189
I’ve had nothing but wonderful experiences at this LensCrafters and their staff when buying glasses, and when I came in with a pair of bent wire glasses today, one of their associates Neil fixed them up for me perfectly in just a few minutes. Excellent customer service, thank you Neil!
All around wonderful experience! Special shoutout to my friends Neil and Anna! Visited the store under an hour before closing due to a broken pair of prescription glasses. They were very kind, got me fitted, and made the whole process a breeze. Showcased their professional, patience, & attentiveness. They will answer any and all questions so don’t hesitate to ask. Loved working with these two and would recommend anyone to pay them a visit. Also received my new frames in under a week so I am very satisfied!! You rock Neil & Anna! 20/10 and thank you again!
Perfect ! The process is very smooth, convenient, from the eye exam to the reception of the lenses, the staff is very helpful and comprehensive, I would 100% recommand !
Anna made it easy despite my request for more and more discounts. She is patient, knowledgeable and customer focused.
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