LensCrafters

I love this Lens Crafters! Everything here seems to operate without a hitch-and I normally find the "hitch"! From my eye care pro, Carrie Trigilio-who thoroughly checked out the ol sight senders and answered all my questions. To Ben-who assisted me on previous visits-that helped me with my eyeglass and sunglasses frame selection. Ben allowed me to peruse the selection and I picked a few frames I thought suited my face...then he ran through the store picking frames faster than I could try on one pair, and selected a few more frames to try. If Im not mistaken, I did end up selecting one of his choices in sunglasses-and Im funny bout my sunglasses. Overall great experience. I mean, if you're gonna spend a gagillion bucks on eyewear, you SHOULD have a great experience...and these folks hit the mark!

Zackary was amazing! Super helpful with picking out my new frames and made sure I got the best deal. Hands down a great experience!

Had a thorough eye exam and Dr Trigilio gave me clear and practical tips to answer my questions and get my new prescription. She was friendly and really listened to my concerns. I then met with Ashley and she also was professional and yet very warm and friendly. She pulled out some frame options for me after listening to what I was looking for, and without much delay, we found a pair that I really liked. She also explained the insurance vs self pay options and various discounts so I could make the best choice for my needs and budget. The whole process was simple and I felt valued as a client and patient! The theme here is great listening skills, a focus on the customer, and to top it off, truly kind and friendly people! Highly recommend this location - easy parking on street - recco you go on weekdays when Crocker isn’t too busy to get best spot to park. The store itself also has a very trendy look and feel, and has a vast selection of designer and store brand frames. Something for every budget ! 5* for sure !

Ben was great. He asked what I was looking for in a frame, gave me some suggestions, then let me look on my own. When I had questions, he was there with the answers. He was friendly, but not overly (like a used car salesman). I was happy with their selection of frames as well. Highly recommended!

Beautiful store with plenty of frame options. Ben is always so helpful when I go in. I came in 30 mins before closing just to browse and he helped me pick out 2 great pairs of glasses, fit them, and placed my order quickly and kindly. Doctors are wonderful too.