LensCrafters

Can’t thank the staff enough, especially Ashley!!. For her kindness. My grandma had a problem with her glasses and they replaced a screw for her so quickly n questions asked. I’m gonna come back here when I need some new glasses. They have a great premier selection of frames. Super nice friendly staff. Personable and caring

The doctor is friendly and helpful. The two women that sit at the eye exam desk are very rude, bossy, and will continue their personal conversations while you are standing right in front of them. Very unprofessional. On a seperate occasion, my girlfriend was scheduled for an appointment. She shows up on time, and one of the women was on the phone (I would assume with a customer.) She was ignored making her late to her appointment. The women got off the phone, and argued with my girlfriend since she was late. How is that her fault? These women need a serious lesson in customer service. Otherwise, glasses are nice and prices are reasonable.

LensCrafters is my new go to place for glasses. Number one they accept my insurance and number two the staff there is great. Also, the selection of glasses and sunglasses is quite substantial and frankly a bit overwhelming at times. However, I always come away with a pair of glasses that I love.

Walked into Lens crafters today and they were able to do an eye exam. I just left the establishment next and decided to give them a try. The eye doctor made a discovery that sealed the deal. Glasses are not computer friendly, the new glasses will be. Excited! Not only was the doctor the G.O.A.T, the staff is as well. Had a marvelous time at Erie lens crafters.

Thank you for the exceptional service I received at this location which is 6 hours from home. Linley took the time to talk things out with me regarding my daughter’s broken glasses that she needed urgently. I am so grateful for her help!