LensCrafters

LensCrafters were a great deal of help and incredibly friendly. I brought in a pair for Ray Ban frames that I really loved but the lenses were scratched and worn down. Nicolas inspected the frames and hooked me up with some new authentic lenses to replace my old ones. They came in within a week and Logan was able to replace them within a few minutes with zero trouble. Cool staff and overall great experience!

I had an excellent experience at LensCrafters. The staff was incredibly helpful from the moment I walked in. They made the process completely stress-free and answered all my questions. The service was prompt, professional, and friendly. My family and I will definitely be using them from now on. I highly recommend this location for anyone looking for great service and quality eyewear!

Dawson and Ruth are awesome to deal with! I have been getting glasses from them since they opened. Management is also great to deal with. Kwayme was the manager. Great guy! go there. you won’t regret it!

I purchased glasses two weeks ago. I’m a returning customer so I knew what I wanted included in my lenses. I was assisted by Nicholas Skylers who seem to have his own agenda and insisted on trying to upsell me. I was pretty clear when I told him I wanted high index lenses and told him three times that I did not want transition while in the car. Well I picked the glasses up and because the RX was wrong and not made according to what was prescribed, I had to go back to my doctor and this is when I learned that my lenses were polycarbonate and he indeed charged me for transition lenses for inside the car. I’m not sure why he would try to take advantage of me and charge me for things I didn’t want; however, I won’t work with him again. Check your receipts people and make sure you are getting what you asked for.

I rarely leave reviews but this really rubbed me the wrong way. After reading the other reviews, I’m thankful I decided not to buy from here. The lady told me I HAD to put the glasses I was interested in on this tray, and not to pick out too many or else I would be “overwhelmed”, and that I could try my options on the tray on at the end, which I almost felt like was because she was worried I would break them or get them dirty. Both employees came across very snooty and had no interest in talking to me and I felt judged because of my appearance and how I was talking about insurance. They did not make any effort to look at my insurance or tell me what benefits I had or suggest glasses that fit my price range. They were pretty determined to upsell me to the point I felt like they just wanted my money and the sales lady even acted all sad and made a big fuss when I said I was going to leave since I didn’t see anything I liked. Moreover, their doctor next door was HORRIBLE (I left a more specific review on that page). Then I was badgered with follow-up emails afterwards to leave a Google review and all sorts of niceties…which left a bad taste in my mouth and was the deciding factor in me leaving this Google review (probably not the one they wanted). Definitely recommend going to Target Optical across the street instead. Better prices, friendlier people, less judgement, faster service.