LensCrafters

I had an outstanding experience at LensCrafters and couldn’t be more impressed with the level of service and quality they provide. From the moment I walked in, the team was welcoming, knowledgeable, and genuinely focused on helping me find exactly what I needed. The staff took the time to explain my options clearly and made sure I felt confident in my choices. Their attention to detail and professionalism really stood out—it never felt rushed or impersonal. They worked together seamlessly, and it’s obvious they care about both their customers and the quality of their work. As for the glasses themselves, the quality is exceptional. The lenses are crystal clear, and the frames feel durable and well-made. Everything fits perfectly, and you can tell they use high-quality materials and take pride in what they deliver. The difference compared to other places I’ve tried is noticeable right away. Overall, LensCrafters exceeded my expectations in every way. Great team, top-tier products, and a smooth, enjoyable experience from start to finish. I highly recommend them to anyone looking for quality eyewear and excellent service.

Milli was exceptional. She helped me pick out Ray-Ban Meta smart glasses with progressive prescription lenses — walked me through all the options, helped me select the best fit, and got me great pricing with my insurance. She handled the full setup for the prescription side and even offered to train me on the smart glasses features. She even let me take the frames home to get used to using them while I wait on the lenses. When they're ready in a couple weeks, I just go back and they pop the prescription lenses right in. That kind of flexibility is rare. The technology they use to measure your pupils for progressive lenses is above anything I've ever experienced — digital readings that are super precise. Really looking forward to getting these lenses back. They're in the Shops at Stonefield, right near Trader Joe's. If you go, ask for Millie.

My experience at the LensCrafters in The Shops at Stonefield in Charlottesville, VA was terrific. My principal optician, Milli, was friendly, patient, helpful and knowledgeable. Heather and Jordan were also very friendly and helpful. They took the time to describe my options for lenses and frames in terms of quality and cost. I highly recommend them!

I have purchased 3 pairs of glasses at the LensCrafters store in the Shops at Stonefield in Charlottesville, Va. The staff there has been attentive, helpful, and friendly - really exceptional service. The store has a large selection of frames, and it is immaculately clean. I live in NC, but go to this particular LensCrafters when I visit.

I have been going to Lens Crafters in Charlottesville for years. For some reason, it took three tries to get my latest pair of glasses correct, which also included a trip back to the eye doctor for a repeat refraction check. Amanda could not have provided better customer service throughout this ordeal. She and Judi were very patient, and willing to go the extra mile to make sure I left a satisfied customer. Which I am. Thank you !