Located at 1284C Auto Park Way in Escondido, CA, Lenscrafters is an eye doctor and optical shop serving the Escondido area. The practice offers both eye exams and eyewear, which means prescriptions can be filled without a second trip. Listed services include glasses & frames, contact lenses and contact lens fitting. EyeMed, Spectera, Aetna Vision and Cigna Vision are among the 9 vision plans accepted. 5 doctors are listed here, including Pavit Basi, OD, Edward Grossman, OD and Nathan Nguyen, OD. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-in visits are welcome. Call (760)745-9165 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 5:00 PM |
Currently closed. Times shown in America/Los_Angeles. Holiday hours may differ.
I had no wait at all before I was approached for assistance. Jennie assisted me. She was extremely pleasant and knowledgable. We had challenges with my insurance and she remained pleasant and persistent throughout. She had great knowledge of lenses and frames. I can’t say enough good things about her wonderful customer service.
Absolutely horrible experience. I bought a pair of Prada eyeglasses from this location, and within a year the lenses began to crackle and turn cloudy. For eyewear at this price point, that is completely unacceptable. When I went back to the store to ask about replacing them, I was treated poorly because I had not purchased an additional warranty. Instead of standing behind the product or offering a reasonable solution, they refused to help. That sends a very clear message: once they have your money, customer service depends on whether you paid even more for extra coverage. Between the product quality and the dismissive attitude I received in-store, I would not recommend this location. Buyers should be cautious, because the customer service alone says everything. Note: I walked in the store to try and get it resolved with no solution. I was fully charged for the next pair of glasses. 100%. Not sure what else you thought. I could do by filling out the form when I was there with the glasses in hand and was declined.
I purchased 2 pair of glasses today at the LensCrafters on AutoPark Way in Escondido, CA. Sarah, the salesperson I worked with, was exceptionally knowledgeable and helpful. She’s also very nice as well as easy going. I felt she gave me honest feedback as far as what looked good on me and what did not. Everyone was welcoming. I highly recommend this store.
I've been coming to this location for a very long time and every time I'm completely blown away by the guest service. Jenny is Amazing. There is an Allstate car insurance commercial that asks are you in good hands ? With Jenny at this LensCrafters location you most definitely are in great hands. She is kind, professional, and genuine. I hope her superiors recognize that they have a star at this location and take the time to do something nice for her. Jenny keeps me and others coming back.
Great customer service, amazing and friendly staff. It's very refreshing to still receive this quality service. Thank you for having me get the additional insurance. This group really has the customers interest in mind. Tammy a great manager, greeted me right away. 👌🤗
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.