LensCrafters At Macy'S

I had a wonderful experience at the Macy’s LensCrafters. Amy was incredibly patient, knowledgeable, and accommodating throughout the entire process. She even took the time to look up the exact frame I wanted and made sure I found the perfect pair of eyeglasses and sunglasses. I never felt rushed, and she answered all of my questions with care. Edwin was also really helpful and made checkout smooth and easy. Excellent customer service from both Amy and Edwin. I highly recommend this location!

Suzan was EXTREMELY patient and helpful. She pulled a bunch of different styles and options until I found the perfect fit. She rolled out the red carpet and made me feel like a VIP. I will return solely because of her awesome customer service. Thank you Suzan!!! After months of searching for glasses, she was able to help me find the perfect pairs.

I would say excellent costumer service, whatever they do have promoted, discount, sales they do mention it. Didn't know that I can use my triple A card for a discount. Love it. Camila was well knowledgeable.

Store has a great variety of frames to choose from! Dr Palacios is so great and thorough during my exam. Would highly recommend family and friends here as I know they’ll be taken care of.

Lovely ladies served me as I needed help with both my Ralph Lauren sunglasses and my Michael Kors eyeglasses about two days ago. I fully appreciated their helpfulness and their joined bubbly spirit. They were also quite informative about their upcoming sales and the optometrist that occupies the office in the back. Thank you for your help and I’m so glad you guys close later than the rest of the LensCrafters that are in the Northridge/Granada Hills/Chatsworth area.